Wealth Management Client Associate - Client Solutions

NBMBAA; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Merrill Wealth Management is seeking a client service support professional to assist multiple Financial Advisors, helping address service needs, advocate for clients, and tailor solutions to each client’s goals.

The role emphasizes excellent client service, risk awareness, and collaboration across teams. It requires a client-first mindset, adaptability to new technologies (including Salesforce and MS Office), and the ability to thrive in a fast-paced environment; some onsite work may be required.

Qualifications

• Is an enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results.
• Demonstrates a client-centric mindset, always acting in the best interest of the client.
• Has the ability to learn and adapt to new information and technology platforms.

Responsibilities

• Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings
• Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests
• Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk
• Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA
• Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset

Skills

Account Management

Client Management

Customer and Client Focus

Issue Management

Oral Communications

Business Development

Client Solutions Advisory

Pipeline Management

Prioritization

Administrative Services

Emotional Intelligence

Referral Identification

Written Communications

Education

High School Diploma / GED

Tools

Salesforce

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Merrill Wealth Management is seeking a client service support professional to assist multiple Financial Advisors, helping address service needs, advocate for clients, and tailor solutions to each client’s goals.

The role emphasizes excellent client service, risk awareness, and collaboration across teams. It requires a client-first mindset, adaptability to new technologies (including Salesforce and MS Office), and the ability to thrive in a fast-paced environment; some onsite work may be required.