Wealth Management Client Associate - Client Advocate

ghr; Indianapolis (IN); On-site; USD 48,000 - 70,000; Full time

Job summary

Merrill Wealth Management is seeking a Client Service Associate to support Financial Advisors by delivering exceptional client service and customized solutions. This role emphasizes regulatory licenses, investment product knowledge, and a client-centric approach.

The position involves acting as the primary Merrill contact for client needs, ensuring accurate materials, and upholding bank policies to manage risk. A fast-paced environment with strong collaboration is expected.

Qualifications

• Holds SIE and Series 7 licenses; may require Series 66 or 63/65 as an alternative.
• Strong knowledge of investment products and wealth management.
• Client-centric mindset with a focus on delivering excellent service to clients.

Responsibilities

• Provide client service support to Financial Advisors and their clients.
• Ensure timely, accurate, and complete client materials and respond to requests.
• Align practices with bank policies and procedures to support operational excellence and risk management.
• Identify, deepen, and maintain client relationships while communicating outcomes to the FA.
• Cover team roles during absences or peak periods with a client-first mindset.

Skills

SIE

Series 7

Series 66/63/65

Education

High School Diploma / GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Salesforce

Job description

Merrill Wealth Management is seeking a Client Service Associate to support Financial Advisors by delivering exceptional client service and customized solutions. This role emphasizes regulatory licenses, investment product knowledge, and a client-centric approach.

The position involves acting as the primary Merrill contact for client needs, ensuring accurate materials, and upholding bank policies to manage risk. A fast-paced environment with strong collaboration is expected.