Wealth Management Associate

Morgan Stanley; Portland (ME); On-site; USD 68,000 - 120,000; Full time

Job summary

Morgan Stanley is seeking a Wealth Management Associate to support Financial Advisors and Private Wealth Advisors, building trusted client relationships and delivering a client-first experience. You will help with digital marketing, portfolio tools, and financial planning, while coordinating with internal teams to ensure timely service.

As a senior member of the service team, you will contribute to business development and operational support, organize marketing efforts, and prepare client

Qualifications

• Provide senior service team support to Financial Advisor(s) and Private Wealth Advisor(s).
• Assist in areas such as digital marketing, portfolio holdings and/or proposal tools and financial planning.

Responsibilities

• Provide coverage for an FA/PWA/team.
• Cultivate relationships with business partners and colleagues.
• Support the FA/PWA/team in delivering client service and preparing for regular meetings.

Skills

Client service

Interpersonal skills

Digital marketing support

Portfolio tooling

Financial planning support

Written communication

Tools

MS Office

MS Excel

Job description

Position Summary

Wealth Management Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. As senior members of the service team, through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client‑first mindset, a successful candidate for this role will have strong interpersonal skills and focus on delivering an exceptional client experience. In supporting Financial Advisor(s) (FAs) / Private Wealth Advisor(s) (PWAs) / teams, this role will assist in areas such as digital marketing, portfolio holdings and/or proposal tools and financial planning.

DUTIES And RESPONSIBILITIES

Client Support

• As a senior member of the service team, provide coverage for an FA/PWA/team including:
• Cultivate relationships with business partners and colleagues internally and externally
• Support the FA/PWA/team in enhancing new and existing client relationships by providing an exceptional client experience
• Assist the FA/PWA/team in delivering against their client service model, including preparing for regular meetings and tracking follow‑ups
• Ensure all client service functions are performed in a timely manner, assigning work to team members on a daily basis as needed
• Provide backup coverage for traditional registered or unregistered Client Service Associate responsibilities at the request of the client and/or FA/PWA/team, such as executing money‑movement transactions, answering general non‑investment‑related questions concerning clients' accounts, educating or enrolling clients in digital tools (e.g., MS Online), accepting or entering unsolicited orders and/or solicited orders in a clerical capacity
• Remain current on all policies, procedures and new platforms and share reminders and best practices with other service team members

Business Development & Operational Support

• Assist the FA/PWA/team in organizing around and executing against their business plan, partnering closely with other market stakeholders such as Practice Strategy Consultants and Branch Management
• At the direction of FA/PWA/team, execute against all administrative elements of digital and in‑person marketing strategies including conferences and seminars or webinars, websites, social media and regular email connectivity
• At the request of the client and/or FA/PWA/team, prepare and review various client reports or financial plans from firm‑approved systems for existing or prospective clients
• At the request of the client and/or FA/PWA/team, assist with research using firm‑approved systems

Qualifications

Education, Experience, Knowledge, and Skills

• At the request of FA/PWA/team, participate in existing client and/or prospective client meetings, representing the service lens
• Participate in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management

Knowledge/Skills

• Strong leadership skills
• Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts
• Technically proficient and quick learner of new and updated platforms
• Detail oriented with superior organizational skills and ability to prioritize
• Expert knowledge of basic personal computer, MS Office (particularly MS Excel) and internet applications
• Exceptional writing, interpersonal and client service skills
• Strong time management skills
• Team player with the ability to collaborate with others
• Ability to work in a fast‑paced, evolving environment
• Adaptable and ability to multi‑task
• Goal oriented, self‑motivated and results driven

Reports To

• Business Service Officer

Compensation and Benefits

Expected base pay rates for the role will be between $68,000 and $120,000 per year at the commencement of employment. Base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which may also include commission earnings, incentive compensation, discretionary bonuses, short‑ and long‑term incentive packages, and other Morgan Stanley‑sponsored benefit programs.

Equal Employment Opportunity

Morgan Stanley is an equal‑opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect a strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. The workforce reflects a broad cross‑section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.