Wealth Management Associate

Morgan Stanley; City of Syracuse (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Morgan Stanley in New York City seeks a Wealth Management Associate to support Financial Advisors and Private Wealth Advisors, helping to strengthen client relationships and deliver a superior experience. The role focuses on digital marketing, portfolio tools and financial planning while coordinating with team members and partners across the firm.

Ideal candidates bring strong interpersonal skills, leadership, and a client-first mindset, with a track record of delivering timely service and

Qualifications

• Strong leadership skills
• Knowledge of financial services products including equities, bonds, options, mutual funds, annuities, insurance, and managed accounts
• Technically proficient with MS Office and Excel
• Detail oriented with superior organizational skills and ability to prioritize
• Expert knowledge of basic personal computer, MS Office and internet applications
• Exceptional writing, interpersonal and client service skills
• Strong time management skills
• Team player with the ability to collaborate
• Ability to work in a fast-paced environment
• Adaptable and multi-tasking
• Goal oriented and self-motivated

Responsibilities

• Provide coverage for an FA/PWA/team and cultivate relationships with internal and external partners
• Support client relationships by delivering an exceptional client experience
• Prepare for regular meetings and track follow-ups
• Ensure client service functions are performed timely; assign work daily as needed
• Provide backup coverage for standard client service duties and educate clients on digital tools
• Stay current on policies and platform updates and share best practices with the team
• Organize and execute digital and in-person marketing strategies including conferences, seminars, webinars, websites, and email campaigns
• Prepare and review client reports or financial plans from firm-approved systems
• Assist with research using firm-approved systems

Skills

Leadership

Financial services knowledge

Technical proficiency

Attention to detail

MS Office / Excel

Written & interpersonal skills

Time management

Team collaboration

Adaptability

Multi-tasking

Results driven

Tools

MS Excel

MS Office

Internet applications

Job description

Position Summary

Wealth Management Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. As senior members of the service team, through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and their focus will be on delivering an exceptional client experience. In supporting Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams, this role will focus on assisting in areas such as digital marketing, portfolio holdings and/or proposal tools and financial planning.

Wealth Management Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. As senior members of the service team, through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and their focus will be on delivering an exceptional client experience. In supporting Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams, this role will focus on assisting in areas such as digital marketing, portfolio holdings and/or proposal tools and financial planning.

DUTIES And RESPONSIBILITIES

Client Support:

• As a senior member of the service team, provide coverage for an FA/PWA/team including:


• Cultivating relationships with business partners and colleagues internally and externally


• Supporting the FA/PWA/team in enhancing new and existing client relationships by providing an exceptional client experience


• Assisting the FA/PWA/team in delivering against their client service model, including preparing for regular meetings as well as tracking follow-ups


• Ensuring all client service functions are performed in a timely manner, assigning work to team members on a daily basis if/as needed


• Providing backup coverage for traditional registered or unregistered Client Service Associate responsibilities at the request of the client and/or FA/PWA/team, such as executing money movement transactions, answering general non-investment related questions concerning clients accounts, educating or enrolling clients in digital tools (e.g., MS Online), accepting or entering unsolicited orders and/or entering solicited orders in a clerical capacity


• Remaining current on all policies, procedures and new platforms and sharing reminders and best practices with other service team members

Business Development & Operational Support

• Assisting the FA/PWA/team in organizing around and executing against their business plan, partnering closely with other market stakeholders such as Practice Strategy Consultants and Branch Management


• At the direction of FA/PWA/team, executing against all administrative elements of digital and in-person marketing strategies including conferences and seminars or webinars, websites, social media and regular email connectivity


• At the request of the client and/or FA/PWA/team, preparing and reviewing various client reports or financial plans from firm-approved systems for existing or prospective clients


• At the request of the client and/or FA/PWA/team, assisting with research using firm-approved systems

Qualifications

EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:

Education And/or Experience

• At the request of FA/PWA/team, participating in existing client and/or prospective client meetings, representing the service lens


• Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management

Knowledge/Skills

• Strong leadership skills


• Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts


• Technically proficient and quick learner of new and updated platforms


• Detail oriented with superior organizational skills and ability to prioritize


• Expert knowledge of basic personal computer, MS Office (particularly MS Excel) and internet applications


• Exceptional writing, interpersonal and client service skills


• Strong time management skills


• Team player with the ability to collaborate with others


• Ability to work in a fast-paced, evolving environment


• Adaptable and ability to multi-task


• Goal oriented, self-motivated and results driven

Reports To

• Business Service Officer

What You Can Expect From Morgan Stanley

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that is differentiated – and we have done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - are not just beliefs, they guide the decisions we make every day to do what’s best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Expected base pay rates for the role will be between $90,000 and $130,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.