Wealth Client Service Associate: Path to Registration

Northwestern Mutual; Walnut Creek (CA); On-site; USD 65,000 - 85,000; Full time

Job summary

Northwestern Mutual in Walnut Creek is seeking an associate to support a wealth management practice. From day one you will own a full slate of client service, operations, and marketing activities in a non-registered role, with a defined path to securities registration.

Once registered, you will service brokerage and advisory accounts under supervision and assist with transfers, client onboarding, and reporting, building toward a registered role while maintaining privacy and compliance standards.

Qualifications

• High school diploma or equivalent; bachelor's degree preferred.
• 1+ year(s) in client service, financial services, or administrative support preferred.
• Legally authorized to work in the United States.

Responsibilities

• Serve as a first point of contact for client calls, emails, and requests.
• Schedule and confirm client meetings; manage the advisor's calendar and follow-ups.
• Prepare and assemble client meeting materials, agendas, and folders.
• Maintain accurate records in the CRM; log activity and next steps.
• Process service requests for non-registered business; track outstanding requirements.
• Coordinate client events and marketing outreach; prepare activity and production reports.
• Onboard new clients with welcome sequences, document collection, and setup.
• Prepare account paperwork, applications, and transfer forms for advisor review.
• Maintain books-and-records documentation; retrieve and report account information.
• Support registered activity post-securities registration; service brokerage/advisory accounts under supervision.

Job description

Northwestern Mutual in Walnut Creek is seeking an associate to support a wealth management practice. From day one you will own a full slate of client service, operations, and marketing activities in a non-registered role, with a defined path to securities registration.

Once registered, you will service brokerage and advisory accounts under supervision and assist with transfers, client onboarding, and reporting, building toward a registered role while maintaining privacy and compliance standards.