Wealth Client Operations Lead

CMC Recruiting; Metairie (LA); On-site; USD 80,000 - 90,000; Full time

Job summary

CMC Recruiting in Metairie, LA seeks a Client Operations Manager to support three Financial Advisors and their clients. You will shepherd the client and product process from initiation through completion, coordinate paperwork, and ensure timely follow-through for all steps.

The role emphasizes exceptional client communication and proactive issue resolution. The ideal candidate has wealth management client service experience, required licensure (Series 7 and Series 66), and strong organizational

Qualifications

• Experience in wealth management client service is required.
• Series 7 and Series 66 licenses are required.
• Experience with account openings, transfers, and related paperwork.
• Familiar with ACATs, ACH transactions, and investment statements.
• Excellent client communication and relationship-management skills.
• Strong organizational skills with attention to detail and follow-through.

Responsibilities

• Provide day-to-day support to three Financial Advisors and their clients.
• Serve as primary point of contact for client service and administrative needs.
• Own client and product-related processes from initiation to completion.
• Proactively communicate with clients regarding paperwork, transfers, applications, and timelines.
• Respond promptly to client requests and follow through on outstanding items.
• Deliver a highly responsive, organized, and personalized client experience.
• Coordinate client review meetings and prospect appointments.
• Prepare client files, statements, materials, and agendas in advance.
• Document meeting notes, decisions, and follow-up items.
• Track client and Advisor commitments through completion.
• Manage investment, insurance, and account-related processes end-to-end.
• Identify opportunities to improve workflows and efficiency.

Skills

Wealth management experience

Client communication

Organizational skills

Multitasking

Proactive mindset

Relationship management

Tools

CRM systems

Microsoft Office

Job description

CMC Recruiting in Metairie, LA seeks a Client Operations Manager to support three Financial Advisors and their clients. You will shepherd the client and product process from initiation through completion, coordinate paperwork, and ensure timely follow-through for all steps.

The role emphasizes exceptional client communication and proactive issue resolution. The ideal candidate has wealth management client service experience, required licensure (Series 7 and Series 66), and strong organizational