Waxing SpecialistCerologist

Waxing The City of Willow Glen; San Jose (CA); Presencial; USD 42.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training & development

Descripción de la vacante

Waxing The City of Willow Glen seeks licensed estheticians with waxing expertise and a passion for client service. You will educate clients on treatments, maintain a clean studio, and follow safety standards while delivering high-quality waxing services.

The role emphasizes building relationships and contributing to a positive team culture. Responsibilities include implementing service standards, managing client inquiries, and participating in ongoing training to grow skills and knowledge in

Formación

• Current State Licensure (Esthetician or Cosmetologist) required.
• Minimum 2+ years waxing or esthetics experience preferred.
• Passion for waxing and beauty industry.
• Strong communication and customer service skills.

Responsabilidades

• Implement customer service standards for internal and external clients.
• Maintain a clean and professional environment.
• Provide high-quality waxing services following defined standards.
• Educate clients on services, products, and membership programs.
• Support company culture and teamwork.
• Adhere to safety standards in all duties.

Conocimientos

Customer service

Strong communication

Time management

Team player

Educación

State Licensure (Esthetician, Cosmetologist)

Descripción del empleo

Benefits:

Training & development

At Waxing the City, our licensed service providers are not only waxing experts, they’re waxing authorities. This led us to create our very own title of Cerologist™ technicians, combining “cera” (Latin for wax) with “ologist” (to highlight their level of education and expertise). After a week-long, hands-on training course at our Waxing University®, our service providers become certified Cerologists.

LOVE WHAT YOU DO

We are seeking beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If you’re looking to learn and grow in your career and have a passion for the industry, we want to hear from you.

SUMMARY:

Do you love waxing? Does educating clients about the benefits of waxing and sharing the latest product trends energize you? Are you looking to sharpen your waxing skills or learn a new technique? If so, Waxing the City may be a good fit for you! At Waxing the City our clients are the focus and our technicians are the ultimate professionals at their craft.

Responsible for implementation of customer service standards for all internal and external clients. Goal is to exceed client expectations from initial inquiry to on-going client relationship management.

Responsible for maintaining a clean and professional environment.

Accountable for efficient, effective and high-quality service provision following all defined waxing service standards.

Support and protect our culture.

Other duties as assigned in the spirit of teamwork.

Follows safety standards in all aspects of performance of the above functions.

Role Scope and Complexity

The technician reports directly to salon manager/salon lead and indirectly to all members of ownership and is accountable for adhering to all service provisions and sanitation standards. They are accountable for meeting established service protocols and customer service standards focusing on both internal & external customers. Also accountable for informing and educating clients on our service offerings, retail products and membership program, building and retaining clients through social platforms, community engagement & other marketing efforts put forth by management.

MINIMUM QUALIFICATIONS:

Required: Current State Licensure (Esthetician, Cosmetologist)

Minimum 2+ years of professional waxing or esthetics experience preferred

A passion for waxing and the beauty industry

Time Management Skills

Strong communication skills – both written and verbal

Flexible and adaptable individual who embraces being a part of a team.

Exceptional Customer Service

Self-Motivated

OUR CORE VALUES:

Emphasis on People

Outstanding Client Service

Compassion & Caring

Community Partnerships

Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing The City Franchisor, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing The City Franchisor, LLC.