Wax Specialist: Guest Experience Pro

European Wax Center; Marlborough (MA); On-site; USD 25,000 - 50,000; Part time

Job summary

European Wax Center in Marlborough, MA is seeking a Wax Specialist to deliver high-quality waxing services with professionalism and guest care. You will educate guests on products, maintain cleanliness, and uphold brand standards.

The role requires a valid state Esthetician/Cosmetology license, strong communication, and the ability to work a flexible schedule including weekends. This position offers base pay with commission and opportunities for growth within Artemis Wax Core Values.

Qualifications

• Valid state Esthetician or Cosmetology license.
• Exceptional interpersonal and communication skills, ensuring clear and effective consultations with guests.
• Strong attention to detail, ensuring precise and efficient waxing services. Self-motivated and process focused.
• Ability to adapt to varying guest preferences and comfort levels. Outstanding communication skills.
• Knowledge of skincare and waxing products, with the ability to recommend products based on individual guest needs.
• Commitment to maintaining a clean and organized work environment.
• Adherence to all state sanitation and licensing requirements.

Responsibilities

• Perform high-quality waxing services following Artemis Wax and European Wax Center standards, patterns, protocols and techniques.
• Build a book of business and retain guests using our rebook scripts & delivering the ultimate guest experience and 100% guest satisfaction.
• Educate guests on European Wax Center product line to enhance their overall experience and results.
• Uphold the brand standards of cleanliness, sanitation, and hygiene in all waxing suites.
• Maintain Wax Specialist KPI according to brand standard.
• Contribute to a positive and professional work environment upholding Artemis Wax Core Values.
• Train and role model the expected behaviors and processes put forward by European Wax Center.

Skills

Interpersonal skills

Communication

Attention to detail

Self-motivated

Guest education

Product knowledge

Sanitation standards

Education

Esthetician/Cosmetology license

Job description

European Wax Center in Marlborough, MA is seeking a Wax Specialist to deliver high-quality waxing services with professionalism and guest care. You will educate guests on products, maintain cleanliness, and uphold brand standards.

The role requires a valid state Esthetician/Cosmetology license, strong communication, and the ability to work a flexible schedule including weekends. This position offers base pay with commission and opportunities for growth within Artemis Wax Core Values.