WAX SPECIALIST

European Wax Center; Watertown (MA); On-site; USD 19,000 - 21,000; Part time

Job summary

European Wax Center is seeking a Wax Specialist in Watertown, MA to deliver high-quality waxing services with a focus on guest satisfaction and product education.

You must hold a valid state Esthetician or Cosmetology license and demonstrate excellent communication, detail, and sanitation standards in a dynamic environment.

Qualifications

• Valid state Esthetician or Cosmetology license.
• Strong interpersonal and communication skills.
• Attention to detail and sanitation compliance.

Responsibilities

• Perform high-quality waxing services following Artemis Wax and European Wax Center standards, patterns, protocols and techniques.
• Build a book of business and retain guests using rebook scripts and delivering 100% guest satisfaction.
• Educate guests on product lines to enhance experience and results.
• Uphold cleanliness, sanitation, and hygiene in all waxing suites.
• Maintain KPI according to brand standards.
• Contribute to a positive, professional work environment and Artemis Wax Core Values.
• Train and model expected behaviors and processes.

Skills

Interpersonal skills

Communication

Attention to detail

Self-motivation

Adaptability

Education

High School diploma

Esthetician/Cosmetology license

Job description

Job Details

• Job Location: MA - Watertown - Watertown, MA 02472
• Position Type: Part Time/Full Time
• Education Level: High School
• Salary Range: $14.00 - $15.00 Hourly
• Travel Percentage: None
• Job Shift: Any - Monday through Sunday
• Job Category: Licensed Esthetician/Cosmetologist

Position Summary

As a Wax Specialist at European Wax Center, you play a crucial role in delivering exceptional waxing services to our valued guests. Your expertise, professionalism, and commitment to excellence will contribute to creating a positive and confidence-boosting experience.

This Team Member Must uphold the Artemis Wax Core Values: We are Team Players We Play to Win We Bring the Energy We are Committed

Responsibilities: Essential Job Functions

• Perform high-quality waxing services following Artemis Wax and European Wax Center standards, patterns, protocols and techniques.
• Build a book of business and retain guests using our rebook scripts & delivering the ultimate guest experience and 100% guest satisfaction.
• Educate guests on European Wax Center product line to enhance their overall experience and results.
• Uphold the brand standards of cleanliness, sanitation, and hygiene in all waxing suites.
• Maintain Wax Specialist Key Performance Indicators (KPI) according to brand standard.
• Contribute to a positive and professional work environment upholding Artemis Wax Core Values.
• Train and role model the expected behaviors and processes put forward by European Wax Center.

Work Environment

• Must be able to work effectively in stressful environments, communicate with others and accept constructive feedback from direct supervisors.
• Must be able to adapt to change in activity frequently as the business requires.
• Most work performed indoors. Temperature is moderate and controlled.
• Must be able to stand or sit at a desk for up to hours per day. Standing, walking, and sitting are required. Length of time at these tasks varies from day to day.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to lift up to 50 lbs. occasionally
• Talking and hearing occur continuously in the process of communicating with clients, co-workers, and management.

Receipt and Acknowledgements

I acknowledge and understand that:

• Receipt of the job description does not imply nor create a promise of employment, or an employment contract of any kind and that my employment is at-will
• The job description provides a general summary of the position, however, is not all-inclusive. I know of no limitations which would prevent me from performing these functions with or without reasonable accommodation. I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions
• Job duties, tasks, work hours and work requirements may be changed from time to time as business need dictates.

QualificationsEducation / Experience / Qualifications

• Valid state Esthetician or Cosmetology license.
• Exceptional interpersonal and communication skills, ensuring clear and effective consultations with guests.
• Strong attention to detail, ensuring precise and efficient waxing services. Self-motivated and process focused.
• Ability to adapt to varying guest preferences and comfort levels. Outstanding communication skills.
• Knowledge of skincare and waxing products, with the ability to recommend products based on individual guest needs.
• Commitment to maintaining a clean and organized work environment.
• Adherence to all state sanitation and licensing requirements.