Wave Planner, China Grove - Full Time

RowanEDC Partnership; Northern (KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Macy's Distribution Center is seeking a Wave Planner to coordinate order release and flow across outbound processes. The role requires ensuring timely shipping, prioritizing queues, and maintaining stock accuracy with Inventory Control support.

Responsibilities include using WM wave planning tools, adhering to safety guidelines, and leading daily team meetings while promoting continuous improvement and dependable attendance.

Qualifications

• High school diploma or equivalent is required.
• Familiarity with WM wave planning software is a plus.
• Strong verbal and written communication skills are essential.
• Ability to understand and communicate with customers, co-workers, and supervisors.
• Basic math: addition, subtraction, multiplication, and division.
• Ability to work independently with minimal supervision.
• Proficiency in computers and handheld technology.
• Flexible schedule including days, evenings, weekends, or holidays.

Responsibilities

• Follow all building guidelines to maintain a safe work environment.
• Utilize WM wave planning software to balance outbound workflow.
• Ensure sufficient work for outbound processing areas to meet Ship On Time commitments.
• Set priorities for all work queues and report progress to area managers.
• Investigate cancelled tickets with Inventory Control to maintain stock accuracy.
• Ensure cartons are processed to Shipped status by end of each wave.
• Identify training opportunities in outbound processes.
• Maintain open, proactive communication and conduct daily team meetings.
• Encourage continuous improvement and involve associates in process/culture improvement.
• Maintain regular attendance and punctuality.

Skills

Strong communication

Read English policies

Independence

Teamwork

Education

High School Diploma or equivalent

Tools

WM wave planning software

Job description

About

Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value, and high-quality products. Now is an exciting time to join Macy’s. The face of retail is changing, and change requires innovation.

Online sales are booming at Macy’s. Our Distribution Center teams are key to our success in the modern retail landscape. They make sure that products arrive at our stores - and each customer’s doorstep - on time, in perfect condition. Behind the scenes, a lot goes into getting products to customers. When a shopper makes an online purchase, we plan, prep, and package the merchandise to get it delivered as quickly and efficiently as possible – across the country and around the world. It takes a lot of smart people working together to make that happen, and so there are many roles you can play, including (but not limited to): material handlers, equipment drivers, inventory control, packers, quality assurance, safety specialists, asset protection, and many more. Whatever role you play – we value you as a colleague. Choose the challenge that’s right for you!

Job Overview

The Wave Planner is responsible for coordinating all activities with regards to the release and flow of orders throughout the Fulfillment Center. Perform other duties as assigned.

Essential Functions

• Follow all the building guidelines in order to help maintain a safe work environment.


• Expertly uses WMS functionalities to maintain the proper workflow and balance through the outbound processes.


• Ensures that the FC has a sufficient amount of work for each of the outbound processing areas in order to meet SOT (Ship On Time) commitments, and maintain the highest level of customer satisfaction.


• Sets priorities of all work queues and provides regular updates to area managers on progress rates throughout the facility.


• Researches cancelled pick tickets and works with the FC Inventory Control team to troubleshoot issues and ensure stock accuracy standards are maintained.


• Ensures that all cartons are processed through to “Shipped” status at the end of each days wave cycles.


• Identifies training opportunities in the outbound processes.


• Practices open and continuous communication; values keeping others well informed; presents written and verbal ideas in easily understood ways; will be asked to conduct daily team meetings. Recognizes and celebrates individual and team performance with positive reinforcement.


• Ensures associates are working towards continuous improvement goals and objectives. Enlists associates to offer suggestions for process/culture improvement and champions their cause.


• Regular, dependable attendance and punctuality.

Qualifications and Competencies

• High School Diploma or equivalent


• Familiarity with WM wave planning software is a plus


• Strong verbal and written communication skills


• Must be able to:
  
  
  
  • Understand and communicate effectively with customers, co-workers, and supervisors
  
  
  • Ability to read, understand and interpret employment policies, instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals in English
  
  
  
  


• Basic math functions such as addition, subtraction, multiplication, and division


• Must be able to work independently with minimal supervision


• Resourceful self-starter, works well independently as well as part of a team


• Must be proficient in the use of computers and handheld technology


• Ability to work a flexible schedule, including day, evening, weekends, and/or holidays

Essential Physical Requirements

• Position requires prolonged periods of standing/walking around store or department


• May involve reaching, crouching, kneeling, stooping, climbing ladders, depth perception and color vision


• Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment


• Frequently lift/move up to 50lbs.

Supply Chain Only and Colleagues Working in a Supply Chain Facility except in locations governed by a Collective Bargaining Agreement:

Random drug testing for all colleagues will be conducted on a monthly or semi-monthly basis, depending upon factors including but not limited to the size of the facility and the number of colleagues on roll. Colleagues will be randomly selected for testing by a third party. Testing must be completed on the same workday the colleague is informed of selection for testing, absent extenuating circumstances. In all circumstances, testing must be completed within 24 hours of notification

Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

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