Watson Refrigeration Construction & Installation Team

Smart Care Equipment Solutions; Raleigh (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Watson Refrigeration is seeking a dependable Installation Helper to join the Construction & Installation Team. The role supports delivery, installation, assembly, maintenance of commercial refrigeration and kitchen equipment.

This travel-based position requires overnight stays and occasional evening or overnight work, offering hands-on work, skill development, and travel across diverse locations during the week.

Qualifications

• High school diploma, GED, or equivalent experience.
• Zero to one year of related mechanical, construction, installation, maintenance, or equipment-handling experience.

Responsibilities

• Assist with delivery, installation, assembly, and maintenance of commercial refrigeration and kitchen equipment.
• Uncrate, inspect, move, and position equipment at customer locations.
• Assist with testing installed equipment to ensure proper operation.
• Safely operate service and delivery vehicles, including rack trucks and 24-26-foot box trucks with lift gates.
• Pick up and deliver equipment, materials, and parts to job sites.
• Operate pallet jacks, forklifts, hand tools, and power tools safely.
• Assist Installation Technicians, Service Technicians, and other team members as needed.
• Troubleshoot basic mechanical, electrical, and equipment-related issues.
• Complete required safety, equipment, and technical training.
• Maintain accurate travel expenses and required job documentation.
• Communicate professionally with customers and help address questions or concerns.
• Follow all company safety procedures and job-site requirements.
• Perform other job-related duties as assigned.

Skills

Driving

DOT knowledge

Mechanical aptitude

Electrical/plumbing knowledge

Hand & power tools

Forklift certification

CDL (Class B)

Education

High school diploma or GED

Tools

Rack truck operation

Box truck operation w/ lift gate

Job description

Watson Refrigeration is seeking a dependable, mechanically inclined Installation Helper to join our Construction & Installation Team. This position assists with the delivery, installation, assembly, and maintenance of commercial refrigeration and kitchen equipment.

This is a travel-based role requiring regular overnight stays and occasional evening or overnight work. It is a great opportunity for someone who enjoys hands‑on work, wants to develop their technical skills, and is comfortable working in different locations throughout the week.

Responsibilities

• Assist with the delivery, installation, assembly, and maintenance of commercial refrigeration and kitchen equipment.
• Uncrate, inspect, move, and position equipment at customer locations.
• Assist with testing installed equipment to ensure proper operation.
• Safely operate service and delivery vehicles, including rack trucks and 24-26-foot box trucks equipped with lift gates.
• Pick up and deliver equipment, materials, and parts to job sites.
• Operate pallet jacks, forklifts, hand tools, and power tools safely.
• Assist Installation Technicians, Service Technicians, and other team members as needed.
• Troubleshoot basic mechanical, electrical, and equipment-related issues.
• Complete required safety, equipment, and technical training.
• Maintain accurate travel expenses and required job documentation.
• Communicate professionally with customers and help address questions or concerns.
• Follow all company safety procedures and job-site requirements.
• Perform other job-related duties as assigned.

Basic Qualifications

• High school diploma, GED, or equivalent experience.
• Zero to one year of related mechanical, construction, installation, maintenance, or equipment-handling experience.
• Valid driver's license with an acceptable driving record and the ability to meet company insurance requirements.
• Ability to pass a DOT physical when required.
• Basic mechanical aptitude and troubleshooting ability.
• Basic knowledge of electrical, plumbing, soldering, welding, and/or hydraulic systems.
• Ability to safely use hand tools, power tools, pallet jacks, and equipment-moving tools.
• Ability or willingness to learn to drive a rack truck and a 24-26-foot box truck with lift-gate operation.
• Ability to work independently and as part of a team.
• Strong customer service and communication skills.
• Ability to think quickly and troubleshoot unexpected situations.
• Forklift certification or willingness to become company-certified.

Preferred Qualifications

• Class B CDL.
• Experience with commercial refrigeration or commercial kitchen equipment.
• Previous construction, installation, maintenance, warehouse, delivery, or mechanical experience.
• Proficiency with hand and power tools.

Travel and Scheduling Requirements

• Ability to travel out of town with overnight stays for approximately two to three consecutive nights per week, primarily during the workweek.
• Occasional Sunday travel may be required for projects beginning on Monday.
• Evening and overnight work will be required based on customer and project needs.
• Extended driving of up to eight to ten hours per day may occasionally be required.
• Project schedules and travel plans are generally communicated in advance.

Physical and Work Environment Requirements

• Ability to lift and move 50-75 pounds, with or without assistance.
• Ability to climb ladders up to eight feet and work on building rooftops.
• Ability to kneel, squat, bend, push, pull, stand, and move equipment throughout the workday.
• Ability to work safely in noisy, hot, cold, wet, or slippery conditions.
• Ability to work around mechanical and electrical equipment while following all company safety guidelines.

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand‑alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at [e-mail].