Waterpark Cashier

Westgate Resorts; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Westgate Resorts is seeking a dedicated individual to manage daily financial transactions and provide exceptional service to guests. This role involves cash handling, guest interaction, and adherence to company guidelines. Candidates must be at least 18 years old and able to lift 35 lbs. Join a team that values service excellence and offers comprehensive benefits.

Benefits

Comprehensive health benefits

Paid Time Off (PTO)

401K plan with company match

Tuition Assistance

Employee Assistance Program (EAP)

Exclusive discounts for Team Members

Qualifications

• Must be able to lift 35 lbs and work in outdoor weather conditions.
• Must be at least 18 years old and possess a valid driver’s license.

Responsibilities

• Handle and balance daily receipts, including cash, checks, credit cards, and vouchers.
• Greet guests promptly and provide excellent service.
• Resolve guest inquiries and complaints professionally.

Skills

Communication

Job description

Job Responsibilities

1. Handle and balance daily receipts, including cash, checks, credit cards, and vouchers, following all accounting and procedural standards.
2. Maintain full cash drawer/bank accountability and perform POS responsibilities per company guidelines.
3. Greet guests promptly, provide excellent service, and apply suggestive selling techniques to enhance guest satisfaction and maximize sales.
4. Accurately record services rendered and maintain department records.
5. Resolve guest inquiries and complaints professionally and urgently.
6. Follow all opening, running, and closing procedures, including guest walk-out protocols.
7. Adhere to departmental standards for cash/check handling, safety, security, and participate in company performance programs.

Qualifications

• Must be able to lift 35 lbs and work in outdoor weather conditions.
• Strong written and verbal communication skills, with the ability to interact with all levels of team members and guests in an attentive and service-oriented manner.
• Must be at least 18 years old and possess a valid driver’s license to operate company equipment.
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Applicants who smoke or use tobacco products will not be considered, except where prohibited by law.
• Must pass a background check, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate?

• Comprehensive health benefits including medical, dental, and vision insurance.
• Paid Time Off (PTO) for vacation, sick leave, and personal days.
• Paid Holidays.
• 401K plan with a generous company match.
• Access to your pay as needed with our Daily Pay benefit.
• Family benefits such as pregnancy, parental leave, and adoption assistance.
• Wellness Programs.
• Flexible Spending Accounts.
• Tuition Assistance.
• Military Leave.
• Employee Assistance Program (EAP).
• Insurance options including Life, Disability, Accident, Critical Illness, and Hospital Insurance.
• Pet Insurance.
• Exclusive discounts for Team Members on hotels, cruises, resorts, restaurants, entertainment, etc.
• Opportunities for advancement and professional development.
• Community Involvement Programs.

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected status under law. For accommodations during the application process, contact [e-mail] with the job title and location.