Water Treatment Technician | Flexible Schedule & Growth

Aquarius Home Services; De Pere (WI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health & Dental for our Employees + 2+

Job summary

Aquarius Home Services in Wisconsin seeks a skilled Water Treatment Technician to join our growing team. You will maintain readiness for service calls, assess water quality, and recommend tailored solutions while delivering exceptional customer service.

Expect to work independently within a structured service system, document findings meticulously, and stay current with industry best practices to continually improve service delivery for our valued customers.

Qualifications

• Strong problem-solving skills.
• Excellent communication and customer service abilities, with a consultative approach to service.
• Detail-oriented and organized, ensuring consistency in documentation and work quality.
• Comfortable working independently while following a structured service system.
• Must be able to read and write in English well enough to accurately prepare invoices, timecards, and proposals.

Responsibilities

• Maintain readiness for service calls, ensuring necessary tools, materials, and knowledge are prepared before arriving at a job site.
• Establish a strong rapport with customers by demonstrating professionalism, empathy, and expertise in water treatment solutions.
• Conduct thorough evaluations of water quality and equipment functionality, engaging customers in the process to ensure transparency and education.
• Identify potential water treatment issues and recommend tailored solutions based on customer needs and preferences.
• Provide clear and concise explanations of service findings, offering multiple options to help customers make informed decisions.
• Perform maintenance and repair of water treatment equipment with precision and efficiency.
• Uphold high standards for cleanliness and organization, ensuring work areas are left in excellent condition after service.
• Document all services performed, maintaining accurate records for customer history and future recommendations.
• Communicate and collaborate with multiple support departments within Aquarius.
• Stay current with industry advancements, products, and best practices to continuously improve service delivery.

Skills

Customer service

Problem-solving

Communication

Detail-oriented

English literacy

Job description

Aquarius Home Services in Wisconsin seeks a skilled Water Treatment Technician to join our growing team. You will maintain readiness for service calls, assess water quality, and recommend tailored solutions while delivering exceptional customer service.

Expect to work independently within a structured service system, document findings meticulously, and stay current with industry best practices to continually improve service delivery for our valued customers.