Water Systems Field Service Technician

Quench USA; South Bend (IN); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) match

Paid holidays

Company vehicle

Paid training

Job summary

Quench USA is seeking a Field Service Technician to install, maintain, and repair bottled water systems, ice machines, sparkling water dispensers, and coffee brewers at customer sites. You will drive a company vehicle, perform routine maintenance, and ensure safety and quality on every visit.

We provide hands-on training, a clear Monday–Friday schedule, competitive pay, and benefits starting Day 1. Candidates must lift 70+ lbs, pass background checks, and have a valid driver’s license.

Qualifications

• Basic computer skills to record service and communicate with team.
• Ability to lift 70+ lbs, bend, squat, and climb ladders.
• High school diploma or equivalent; technical training preferred.
• Pass pre-employment background check and drug screen.

Responsibilities

• Drive a company vehicle to customer locations to install, troubleshoot, and maintain equipment.
• Routinely replace water filters, clean and sanitize tanks, change UV bulbs, and clear water lines.
• Inspect equipment for leaks, malfunctions, and safety concerns.
• Follow company and customer safety policies and site procedures.
• Maintain company vehicle per policy, including mileage and maintenance logs.
• Safely transport and operate equipment and tools.
• Document service work using a tablet or mobile device.
• Provide professional and timely customer service at each site visit.
• Maintain regular and reliable attendance.

Skills

Basic computer skills

Heavy lifting (70+ lbs)

Customer service

Education

High school diploma or equivalent

Tools

Experience using hand tools

Job description

Quench USA is seeking a Field Service Technician to install, maintain, and repair bottled water systems, ice machines, sparkling water dispensers, and coffee brewers at customer sites. You will drive a company vehicle, perform routine maintenance, and ensure safety and quality on every visit.

We provide hands-on training, a clear Monday–Friday schedule, competitive pay, and benefits starting Day 1. Candidates must lift 70+ lbs, pass background checks, and have a valid driver’s license.