Water Restoration Technician — On-Call Field Role

shift, LLC; Charlotte (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

shift, LLC is looking for Water Restoration Technicians in Charlotte, NC, responsible for responding to water damage incidents and providing outstanding customer service during critical times. This role involves physical work, including equipment operation to dry structures successfully according to industry standards.

Candidates should possess excellent customer service skills, mechanical aptitude, and the ability to work flexible hours. The company offers opportunities for advancement and training for qualified candidates.

Qualifications

• Experience in repairing and maintenance fields or construction industry is an asset.
• Desire to improve processes and grow with the company.
• Ability to document progress in job management software.

Responsibilities

• Respond to water damaged properties during and after business hours.
• Utilize equipment to dry the structure successfully.
• Act in a sensitive, positive, and professional manner.

Skills

Excellent Customer Service experience

Mechanical aptitude

Problem solving and analytical skills

Excellent verbal and written communication skills

Ability to be on call

Tools

Water extraction equipment

Carpet cleaning equipment

Xactimate or estimating software

Job description

shift, LLC is looking for Water Restoration Technicians in Charlotte, NC, responsible for responding to water damage incidents and providing outstanding customer service during critical times. This role involves physical work, including equipment operation to dry structures successfully according to industry standards.

Candidates should possess excellent customer service skills, mechanical aptitude, and the ability to work flexible hours. The company offers opportunities for advancement and training for qualified candidates.