Water Mitigation Technician

Restoration 1 of Chapel Hill; Chapel Hill (NC); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Job summary

Restoration 1 of Chapel Hill is seeking a Water Mitigation Technician to join its new Chapel Hill location. The role focuses on water damage restoration, water extraction, drying, and mold remediation, using power and hand tools, and working with customers to restore properties.

The ideal candidate has 1+ years in restoration, is comfortable with on-call shifts, evenings, weekends, and occasional travel, and adheres to safety procedures and documentation.

Qualifications

• 1+ years industry-related restoration experience.
• IICRC WRT certification preferred.
• Familiarity with safety data sheets and chemical use.
• Strong customer service and communication skills.
• Ability to lift 5–40 lbs frequently; travel as needed.

Responsibilities

• Complete restoration projects from start to finish.
• Perform water damage restoration, including water extraction, demolition, drying, etc.
• Utilize power tools and hand tools for restoration tasks.
• Clean and restore damaged areas effectively.
• Conduct mold remediation procedures.
• Communicate effectively with customers.
• Complete appropriate restoration documentation.

Skills

Water damage restoration

Power tools

Hand tools

Customer communication

Teamwork / independent work

Education

IICRC Water Restoration Technician (WRT) certification preferred

Tools

Power tools

Hand tools

Tablet / iPad experience

Computer basics

Job description

Benefits:

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

Restoration 1, a leading company specializing in fire, water, and mold damage restoration, is opening a location in Chapel Hill and seeking a Water Mitigation Technician to join the team. We specialize in restoring properties affected by water damage, whether from floods, storms, plumbing failures or other disasters.

The ideal candidate will have prior experience in water damage restoration.

Duties

• Complete restoration projects from start to finish.
• Perform water damage restoration, including water extraction, demolition, drying, etc.
• Utilize power tools and hand tools for restoration tasks.
• Clean and restore damaged areas effectively.
• Conduct mold remediation procedures.
• Communicate effectively with customers.
• Perform basic equipment maintenance.
• Perform basic vehicle maintenance.
• Complete appropriate restoration documentation.

Skills

• Proficiency in the restoration industry practices.
• Experience with power tools and hand tools.
• Ability to restore and clean various surfaces.
• Strong background in water damage restoration.
• Ability to communicate with customers.

Decision Rights and Authority

• Determine the sequence of steps to be taken when delivering the company's services at the customer's property.

Qualifications

• 1+ years industry related experience, specifically restoration, required.
• IICRC certification for Water Restoration Technician (WRT) preferred.
• Familiarity with chemical products including use, disposal, and Safety Data Sheets.
• Comprehensive understanding of customer service, principles, and practices.
• Eligible to operate a motor vehicle per Restoration 1's vehicle policy.
• Ability to work within a team or independently as needed.
• Strong written and verbal communication skills.
• Proven ability to multi-task in a fast-paced environment.
• Basic computer and/or Tablet / iPad experience.
• Willing to work evenings, on call and weekends when requested.
• Periodic travel may be required.
• Criminal Records Check.
• Frequent lifting from 5-40 lbs, unassisted (from 35-65% of the time).
• Occasional lifting from 41+ lbs, assisted (up to 50% of the time).
• Access and mobility in tight spaces.
• Fit Testing - half and full-face mask as needed; annual certification required.
• Working at Heights - over 5 feet, periodically.
• Sustained periods of standing, sitting, walking, bending, and kneeling.

Schedule

• Will include being on call and overtime

Supplemental Pay

• Overtime pay

Work Location

• Territory includes Chapel Hill, Pittsboro and South Durham