Water Mitigation Division Manager

Bosun; Fairfax (VA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid holidays

Vacation

Certification reimbursement

Ongoing training

Career advancement

Job summary

Bosun, a growing property restoration company in Northern Virginia, is seeking a Water Mitigation Division Manager to lead its water mitigation operations. You will oversee the division’s performance, coach a high-performing team, manage emergency projects, ensure safety and quality, and drive profitability through strong field and admin collaboration.

The role requires deep water mitigation expertise, hands-on leadership, and the ability to coordinate with insurers, adjusters, and vendors to

Qualifications

• Proven experience leading and developing teams in restoration or emergency services.
• Strong water mitigation and restoration knowledge from start to finish.
• Experience overseeing field operations and multiple active projects.
• Understanding of water extraction, drying, moisture monitoring and docs.
• Experience with insurance carriers and adjusters; strong communication.
• Proficiency with Xactimate and Symbility estimating software; MS Office.
• Ability to manage costs, labor, equipment, and profitability.
• Calm, decisive leader with strong problem-solving and organizational skills.

Responsibilities

• Recruit, train, coach, and develop a high-performing water mitigation team.
• Oversee launch, execution, and profitable completion of projects.
• Manage day-to-day field operations; ensure staffing, scheduling, and documentation.
• Monitor sites for safety, QC, and consistent execution.
• Resolve complex issues with owners, insurers, adjusters, vendors, and team.
• Communicate with carriers, adjusters, and program specialists.
• Collaborate with estimating, reconstruction, and admin teams for smooth handoffs.
• Track performance; drive ROI and profitability of the division.
• Identify workflow improvements and opportunities for productivity.
• Leverage restoration tech platforms for scheduling and project tracking.

Skills

Leadership

Water mitigation

Project management

Communication

Problem-solving

Decision making

Technology proficiency

Education

IICRC water mitigation certifications

Tools

Xactimate

Symbility

Microsoft Office

Job description

Water Mitigation Division Manager

Location: Northern Virginia
Base Salary: $75,000–$90,000 + performance-based bonus
Total Compensation Potential: $120,000+ for high performers

Position Overview

A growing property restoration company in Northern Virginia is seeking an experienced Water Mitigation Division Manager to lead its water mitigation operations.

This position is responsible for the overall performance of the water mitigation division, including team leadership and development, project execution, operational efficiency, customer and carrier relationships, quality control, and profitability.

The ideal candidate brings strong water mitigation and restoration experience along with proven leadership skills. This person should understand the technical side of water mitigation while also being able to lead a team, solve complex problems, manage competing priorities, and drive strong operational and financial results.

Key Responsibilities

• Recruit, train, coach, and develop a high-performing water mitigation team while creating a culture of accountability and continuous improvement.
• Oversee the launch, execution, and profitable completion of emergency water mitigation projects.
• Manage and delegate day-to-day field operations, ensuring projects are properly staffed, scheduled, documented, and completed according to established standards.
• Monitor active job sites to ensure safety compliance, quality control, proper documentation, and consistent execution.
• Serve as the primary point of resolution for complex situations involving property owners, insurance carriers, adjusters, vendors, and field team members.
• Communicate and negotiate effectively with insurance carriers, local adjusters, desk adjusters, and program specialists.
• Partner closely with estimating, reconstruction, and administrative teams to maintain strong communication and ensure smooth project handoffs.
• Monitor operational performance and help drive the profitability and ROI of the water mitigation division.
• Identify opportunities to improve workflows, field productivity, documentation, customer experience, and overall operational efficiency.
• Utilize restoration technology platforms to streamline scheduling, documentation, communication, and project tracking.
• Embrace new technology, including AI and automation tools, to improve efficiency and accuracy across the division.
• Provide ongoing coaching and identify real-time training opportunities for field team members.

Qualifications

• Proven experience leading and developing teams in a fast-paced restoration or emergency-services environment.
• Strong background in water mitigation and water damage restoration, with a thorough understanding of the water mitigation process from initial response through project completion.
• Experience overseeing field operations and multiple active mitigation projects.
• Strong understanding of water extraction, structural drying, moisture monitoring, equipment utilization, documentation, and industry best practices.
• Experience working with insurance-related property losses and communicating with insurance carriers and adjusters.
• Proficiency with Xactimate and Symbility estimating software.
• Experience working across restoration job-management, documentation, scheduling, and project-tracking platforms.
• Strong understanding of operational performance, job costs, labor and equipment utilization, and project profitability.
• Exceptional leadership, critical-thinking, problem-solving, organization, and conflict-resolution skills.
• Ability to remain calm and make sound decisions in high-pressure situations.
• Strong written and verbal communication skills with the ability to communicate professionally and empathetically with customers, team members, and insurance professionals.
• High level of comfort with technology and the ability to quickly learn and utilize multiple software platforms.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook.
• IICRC water mitigation certifications are preferred.
• Valid driver's license and ability to travel throughout the Northern Virginia service area.

Compensation & Benefits

• $75,000–$90,000 base salary
• Performance-driven bonus tied directly to the water mitigation team's ROI
• Total compensation potential of $120,000+ for high performers
• Health, dental, and vision insurance
• 401(k) with company match after one year
• Paid holidays, sick days, and vacation
• Industry certification reimbursement
• Ongoing training and professional development
• Opportunities for career advancement

Service Area

This position supports projects throughout Loudoun, Fairfax, Fauquier, Stafford, and Prince William Counties in Northern Virginia.