Water Meter Servicer l (B274115-1), 203, Utility Billing

City of Laredo; Laredo (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

The City of Laredo hires a Water Meter Reader to read residential and business meters, maintain metering equipment, and process daily work orders to ensure accurate billing and service continuity.

The role requires basic mechanical aptitude, strong customer service, and the ability to work outdoors in varying conditions. A valid Texas driver license and the ability to communicate in English (and Spanish orally) are essential. Background checks and drug testing apply.

Qualifications

• Minimum of three (3) months of general experience.
• High School Diploma or GED preferred; one (1) year of general maintenance/field experience preferred.
• Valid Texas Driver License; out-of-state license requires Texas license within 6 months of employment.
• Background check and certified school transcripts required; drug and alcohol testing required for all selected applicants.

Responsibilities

• Reads water meters at residential and business locations.
• Diagnoses and repairs water meter issues to maintain functionality.
• Completes work orders including connections and disconnections of service.

Skills

Customer service

Time management

Multi-tasking

Communication (English & Spanish)

Teamwork

Driving

Safety procedures

Relationship building

Education

High School Diploma or GED

Job description

Revised on 11/03/2026

Reads water meters at residential and business locations. Completes daily work orders may diagnoses, repair, and maintain water meters to ensure functionality.

ESSENTIAL DUTIES & RESPONSIBILITIES

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Conducts meter readings, manually and/or with an integrated register.
• Maintains water meter operations by diagnosing and repairing as needed.
• Fulfills work orders, including connections and disconnections of service.
• Will be required to drive a City vehicle for City business use.
• Performs other duties as assigned.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

• Knowledge of safety procedures.

Skills and Abilities:

• Skill in customer service delivery.
• Skill in organization and time management.
• Skill in performing a variety of duties, often changing from one task to another of a different nature.
• Ability to build and maintain effective working relationships with others.
• Ability to maintain good planning.
• Ability to take and follow directions from supervisor.
• Ability to give directions to and gain compliance from assigned staff.
• Ability to perform strenuous work and routine work.
• Ability to maintain a valid Texas Driver License and a good driving record.
• Ability to project a positive and professional image of the City of Laredo.
• Ability to clearly and effectively communicate both orally and in writing in the English language and orally in the Spanish language.
• Ability to comply with all City of Laredo's policies and procedures.
• Ability to maintain good health and physical condition sufficient to permit the full performance of the duties of this position.

WORK ENVIRONMENT/CONDITIONS AND PHYSICAL DEMANDS

Physical Effort Requirements Position will have the following exposures

• Frequent exposure to unpleasant environmental conditions and/or hazards. Majority of work performed outside or with exposure to risk.
• Exerting up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.

Work Environment Locations

Seldom

• Office or similar indoor environment
• Warehouse environment

Sometimes

• Construction site
• Confined space

Often

• Outdoor environment
• Street environment (near moving traffic)
• Vehicles

Exposures

Position will require the employee to be exposed to the following environmental elements

Seldom

• Communicable diseases
• Moving mechanical parts
• Toxic or caustic chemicals or substances

Sometimes

• Individuals who are hostile or irate
• Individuals with known violent backgrounds
• Fumes or airborne particles
• Loud noises (85+ decibels such as heavy trucks, jack hammers, construction)

Often

• Extreme heat (above 100 degrees)

Travel

Position will require the employee to travel

Never:

• Regional travel
• National travel
• International travel

Often

• Local travel

Required Education and Experience

• At least three (3) months of general experience.

Preferred Education and Experience

(High School or GED and at least one (1) year of experience in general field or maintenance work is preferred.)

Required Licenses or Certifications

• Valid Texas Driver License. If applicant holds an out-of-state license, a State of Texas Driver License must be obtained within 6 months of employment.

As part of the minimum requirements for all positions with the City of Laredo, a thorough background check and certified school transcripts will be required from all applicants who are offered employment.

Effective February 24, 1997, all selected applicants are required to undergo a drug and alcohol test prior to employment.

Effective January 7, 2008, all persons in safety-sensitive functions/positions, as per City of Laredo Drug and Alcohol Policy definition, shall be subject to random drug and alcohol testing.

A person with a disability who needs a reasonable accommodation related to a selection process is requested to contact the Human Resources Department at [phone] two days prior to the scheduled interview and/or test if applicable.

City of Laredo is an Equal Opportunity/Affirmative Action/Pro Disabled and Veteran Employer. We welcome differences in the form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, or gender identity. All applicants who share this goal are encouraged to apply. Must be able to function in a principle-based organization that has a culture built on character and core values.