Water Control Room Operator

City of Glendale (AZ); Glendale (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

10.5 paid holidays per year

Holiday special leave 12 hours peryear

Vacation leave accrual & sick leave

ASRS retirement

Job summary

The City of Glendale is seeking a Water Control Room Operator to monitor and control water and wastewater processes, read gauges, and respond to alarms to ensure continuous, compliant operation.

You will coordinate with field staff, perform standard tests, and maintain records while complying with safety and certification requirements, including ADEQ licenses and potential shift work.

Qualifications

• Two years of progressively responsible experience in the operation of a water or wastewater plant, water distribution system, utility control room environment or related area.
• Must possess an ADEQ Grade 2 Water Treatment Plant System Operator or Water Distribution certificate at time of application.
• Any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities is qualifying. One year of relevant experience may be substituted for each year of required education.
• Knowledge of: Modern water/wastewater biological, physical, and chemical treatment methods and practices, safe working procedures, regulations and standards
• Ability to: Exercise independent judgment in operational duties and supervise a shift operation; Perform standardized water quality tests and interpret results; Read and interpret gauges and recording devices; Operate process controls and microcomputers; Establish and maintain effective working relationships with co-workers and external agencies
• Special Requirements: Must possess a Grade 3 Water Treatment or Water Distribution certification within twelve (12) months of hire; Ability to work beyond the normal workday and work any shift in a 24-hour period; Must be available to work some weekends and Holidays; This position is safety-sensitive which requires drug and alcohol testing and post-offer physical assessment.

Responsibilities

• Plans, balances and orders water production to meet consumption needs by ordering water from area water utility companies, operating water production wells, and determining usage and demands of reservoirs.
• Recommends and performs corrections to distribution, storage, and collection systems to solve treatment quality problems and complaints.
• Acknowledges and interprets critical alarms in the control room for water and wastewater treatment plants and the collection and distribution system operations on a 24-hour basis.
• Regulates use and operation of zone split pressure stations.
• Regulates use of sewage lift stations.
• Prepares report analysis of production and system demand usage for previous day.
• Performs other related duties as assigned.

Skills

Read gauges and recording devices

Operate pumps & control systems

Establish working relationships

Education

ADEQ Grade 2 Water Treatment Plant System Operator or Water Distribution certificate

Tools

Telemetry systems

Job description

The City of Glendale's Water Services Department provides over 250,000 residents with safe, reliable, and high-quality water and wastewater services. Glendale Water Services promotes industry best practices, leadership, and innovation to ensure our employees put public health and the vitality of our community first!

The Water Control Room Operator recognizes and identifies problems in water and wastewater treatment plants and the system operations, making appropriate adjustments to ensure compliance so that all production needs are met.

The City of Glendale offers a generous benefits package with competitive rates that become effective the 1st of the month following 30 days of employment.

Below are some City of Glendale benefits resources for your review:

• 2026 - 2027 Benefits Guide
• City of Glendale’s Benefits Page

The City of Glendale also offers Regular status positions the following:

• 10.5 paid holidays per year, and full-time employees are also granted an additional 12 hours of holiday special leave per calendar year to celebrate their cultural or religious holidays
• Vacation leave accrues at:
  • 5.33 hours per pay period (138 hours/17.25* days per year)
  • Increases to 6.12 hours per pay period after 5 years
  • Then caps out at 7.6 hours per pay period after 10 years of service
• Sick leave accrues at 4.4 hours per pay period (114 hours/14.25 days* per year)
• * Days per year estimates are based on an 8-hour work day.

This position participates in the Arizona State Retirement System (ASRS).

• Contribution is mandatory, and deducted every pay period
• The current contribution rate is 11.98%

The City of Glendale is the West Valley’s entertainment nexus; whether it’s attending a world-class sporting event at StateFarm Stadium, enjoying a concert at Desert Diamond Arena, or shopping and dining at the Westgate Entertainment District, as a City of Glendale employee, you'll be right in the middle of it all! Glendale is centrally located within the west valley and has convenient access to the 101, 303, US 60, and I-10 freeways. With development happening all around the city, you will notice new homes and businesses being constructed frequently.

At the City of Glendale you'll have the opportunity to interact and engage with a highly diverse, dedicated, and skilled group of professionals. It is one of the best places to work, to grow your career, skills, and advance your future.

1. Plans, balances and orders water production to meet consumption needs by ordering water from area water utility companies, operating water production wells, and determining usage and demands of reservoirs.
2. Recommends and performs corrections to distribution, storage, and collection systems to solve treatment quality problems and complaints.
3. Acknowledges and interprets critical alarms in the control room for water and wastewater treatment plants and the collection and distribution system operations on a 24-hour basis.
4. Regulates use and operation of zone split pressure stations.
5. Regulates use of sewage lift stations.
6. Prepares report analysis of production and system demand usage for previous day.
7. Performs other related duties as assigned.

Two years of progressively responsible experience in the operation of a water or wastewater plant, water distribution system, utility control room environment or related area. Must possess an ADEQ Grade 2 Water Treatment Plant System Operator or Water Distribution certificate at time of application.

Any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities is qualifying. One year of relevant experience may be substituted for each year of required education.

Knowledge of:

• Modern water/wastewater biological, physical, and chemical treatment methods and practices, safe working procedures, regulations and standards
• Understands hazards of all treatment/chemical processes from system and local alarms
• Operation of pumps, electric motors, valves, telemetry, and equipment control systems

Ability to:

• Exercise independent judgment in operational duties and supervise a shift operation
• Perform standardized water quality tests and interpret results
• Read and interpret gauges and recording devices
• Operate process controls and microcomputers
• Establish and maintain effective working relationships with co-workers and external agencies

Special Requirements

• Must possess a Grade 3 Water Treatment or Water Distribution certification within twelve (12) months of hire.
• Ability to work beyond the normal workday and work any shift in a 24-hour period.
• Must be available to work some weekends and Holidays.
• This position is classified as safety-sensitive which requires candidates to successfully undergo drug and alcohol testing prior to employment. They will be subject to further drug and alcohol testing throughout their period of employment in accordance with the City of Glendale Substance Abuse policy. A post-offer physical assessment is required. The City of Glendale will incur the cost of all required testing.

Success Factor Classification Level - Foundational

To view the success factor definitions please click here. (If needed, click here to download PDF reader).

This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.

Office setting. Rotating shift work is required to cover weekends and holidays; flexible hours, overtime, and seasonal variations may be necessary.