Water Conservation Representative

SACRAMENTO SUBURBAN WATER DISTRICT; Sacramento (CA); On-site; USD 25,000 - 34,000; Part time

Job summary

SACRAMENTO SUBURBAN WATER DISTRICT is seeking an entry-level Water Conservation Representative (Temporary Seasonal). You will educate customers about the conservation program and enforce the district's ordinance, while patrolling for incidents of water waste and assisting in the field.

Position requires strong communication, the ability to carry supplies, and frequent driving. A high school diploma and a valid CA driver’s license are required.

Qualifications

• Strong customer service and communication skills.
• Valid California driver’s license and good driving record.
• Ability to work independently and outdoors as needed.

Responsibilities

• Educate customers about the Water Conservation Program and enforce the ordinance.
• Respond to customer inquiries and complaints regarding water use and waste.
• Patrol district area to identify water waste and document incidents.
• Provide literature and guidance on water-efficient practices.
• Maintain records and follow the prescribed work schedule.

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Job DetailsLevel: EntryJob Location: 3701 MARCONI AVE, STE 100 - SACRAMENTO, CA 95821Salary Range: $18.00 - $25.00 HourlyJob Class: Water Conservation Representative (Temporary Seasonal Position)

FLSA Status: Non Exempt

Definition/Distinguishing Characteristics

Under general supervision, this temporary, seasonal position performs duties related to the District's Water Conservation Program, including educating customers about the District's conservation program and enforcing the District's Water Conservation Ordinance.

Examples of Duties

• Responds to customer complaints regarding suspected water waste.
• Patrols in a District vehicle in search of incidents of water waste and other water abuses.
• Enforces the District’s current Water Conservation Stage by discussing water use restrictions with customers.
• Maintains and updates water waste records.
• Forwards complaints and questions regarding the District’s Water Conservation Ordinance to the Water Conservation Supervisor.
• Provides literature, water conservation kits and verbal instructions to customers regarding water efficient practices.
• Maintains regular attendance and adheres to prescribed work schedule to conduct job responsibilities.

QualificationsMental and Physical Requirements

• Travels frequently by automobile in conducting District business.
• Communicates orally with District coworkers and the public in face-to-face, one-to-one and group settings.
• Regularly uses a telephone for communication.
• Regularly uses office equipment such as computers, copiers and fax machines.
• Ability to carry, reach and life supplies and equipment weighing up to 30 pounds.
• Ability to push, pull and maneuver supplies and equipment of varying weights and configurations.
• Ability to stoop, kneel, crouch, crawl and climb during field work.
• Stands and walks for extended time periods and on uneven terrain.
• Frequently works out-of-doors with exposure to dust, dirt and summer weather conditions.
• Hearing and vision within normal ranges with or without correction.
• Occasionally required to change working hours or work overtime.
• Must wear CalOSHA-approved protective footwear with a minimum ANSI I/75 or equivalent ASTM rating. This position does NOT qualify for reimbursement for protective footwear under the District’s Protective Footwear Program Procedure.

Qualifications

Knowledge Of:

• Correct English usage, spelling, grammar and punctuation.
• Common office computer software and database programs, including the Microsoft Suite of Programs (Word, Excel, Outlook, Access and PowerPoint).
• District’s Water Conservation Ordinance and policies, procedures and operations regarding water conservation.
• Automatic sprinkler systems.

Ability To:

• Follow oral and written directions.
• Communicate effectively both orally and in writing.
• Work without direct supervision.
• Deal tactfully and courteously with the public.
• Conduct interviews to obtain or exchange information.
• Operate a computer for word processing, database and department specific software.
• Keep accurate records and write routine reports.
• Establish and maintain cooperative working relationships with coworkers, outside agencies and the public.
• Pass pre-employment physical, drug and alcohol examination, and background check.

Education, Experience, Licenses and Certifications:

Required:

• High school diploma or equivalent.
• Valid California Driver’s License issued by the California Department of Motor Vehicles.
• Proof of good driving record as evidenced by freedom from multiple or serious traffic violations or accidents for at least two (2) years duration. The driving record will not contribute to an increase in the District’s automobile rates. Individuals who do not meet this requirement due to a physical disability will be considered for accommodation on a case-by-case basis.

Desirable:

Any combination of education and experience which would likely provide the desired knowledge and abilities is acceptable. A typical way to obtain the knowledge and abilities would be:

• Two to three (2-3) years of increasingly responsible work experience in performing customer service and related work, preferably including experience working with a water agency or public utility.

The specific statements shown in each section of this class specification are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.