Watch Officer (Night Shift)

MSD; Rahway (NJ); On-site; USD 96,000 - 151,000; Full time

Benefits offered by this job

Annual bonus

Long-term incentive

Benefits package

Job summary

Merck & Co., Inc. in Rahway, NJ is seeking a Night Shift Watch Officer to maintain real-time situational awareness in the Resiliency Center. You will lead incident triage, information coordination, and crisis escalation with cross-functional partners.

You will monitor global events using threat intelligence platforms, draft concise incident reports, and support travel security and employee assistance during night hours, ensuring seamless handovers with the Day Shift team.

Qualifications

• Bachelor’s degree required.
• Minimum 3 years in a GSOC or similar fast-paced monitoring environment.
• Experience using situational awareness and threat intelligence platforms.

Responsibilities

• Conduct real-time monitoring of global events and identify potential risks.
• Perform initial triage, impact assessment, and rapid escalation of incidents.
• Draft and disseminate incident reports, travel security advisories, and summaries.
• Issue guidance for employee assistance and travel risk inquiries at night.
• Coordinate with the Day Shift to ensure continuity.
• Assist in improving watch desk workflows and adopt new tech.
• Perform other duties as assigned.

Skills

Alarm Monitoring

Analytical Thinking

Decision Making

Crisis Management

Real Time Monitoring

Emergency Notification Systems

Incident Reporting

Executive Protection

Confidentiality

Education

Bachelor’s degree

Tools

Threat Intelligence Platforms

Job description

Job Description Summary

The Night Shift Watch Officer is a critical frontline role within our Company’s Resiliency Center, responsible for maintaining real-time situational awareness and threat monitoring during peak global business hours. Reporting to the Director of Watch Desk Operations, this role serves as the lead tactical interface for incident triage, information coordination, and crisis escalation. The successful candidate will thrive in a dynamic, high-visibility environment, utilizing advanced technology platforms and AI-driven tools to protect our Company’s people, operations, and assets while collaborating actively with cross-functional business partners.

Job Description and Responsibilities

• Conduct continuous real-time monitoring of global events, utilizing integrated threat intelligence and situational awareness platforms to identify potential risks to our Company.
• Perform initial triage, impact assessment, and rapid escalation of emerging incidents, ensuring timely and accurate information flow to leadership and relevant business units.
• Draft and disseminate clear, concise incident reports, travel security advisories, and daily intelligence summaries for enterprise stakeholders.
• Act as the primary point of contact for employee assistance and travel risk inquiries during nighttime operations, providing immediate guidance and support.
• Coordinate seamlessly with the Day Shift team during shift handovers to ensure total continuity of operations and situational awareness.
• Assist in the continuous improvement of watch desk workflows, including the testing and adoption of new technological platforms and AI-assisted operational procedures.
• Perform other duties as assigned or as required based on the evolving needs of our Company.

Required Qualifications

• Bachelor’s degree required.
• At least 3 years of experience in a Global Security Operations Center (GSOC), intelligence watch floor, emergency dispatch, or similar fast-paced monitoring environment.
• Experience using situational awareness and threat intelligence platforms.

Preferred Qualifications

• Experience in a corporate security environment.
• Familiarity with mass notification and crisis management systems.
• Prior military or law enforcement experience in an operational role.

Skills & Competencies

• Strong analytical capability, with the ability to rapidly synthesize multiple streams of information into clear, actionable assessments.
• Exceptional written and verbal communication skills.
• Demonstrated ability to remain composed and make sound, rapid decisions under pressure.
• Collaborative team player with a strong focus on customer service.

Physical & Operational Requirements

• Must be able to work a fixed night shift schedule, potentially including weekends and holidays.
• Must be flexible and able to work a 12-hour rotating night shift schedule; specific shift hours, durations, and rotations are subject to change based on company operational tempo and business needs.
• Able to travel locally or regionally as required.

Required Skills

• Alarm Management
• Alarm Management
• Alarm Monitoring
• Analytical Thinking
• Business Continuity Management (BCM)
• Business Continuity Planning (BCP)
• Confidentiality
• Counterintelligence Investigations
• Crisis Management
• Database Management
• Decision Making
• Emergency Notification Systems
• Event Monitoring
• Executive Protection
• Forensic Investigations
• Incident Analysis
• Incident Management
• Incident Reporting
• Incident Response
• Physical Security
• Project Risk Assessments
• Real Estate Management
• Real Time Monitoring
• Risk Intelligence
• Safety Reporting

Equal Employment Opportunity

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.

As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement.

Company Culture

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Location

The primary location for this posting is: USA - New Jersey - Rahway

Salary and Benefits

Where required by law, the compensation range for this role is provided below. The salary range for the primary location of this role is: $96,200.00 - $151,400.00. This range reflects the Company's reasonable expectation of the base salary applicable to this role at the time of posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

Additional location(s): Please note the salary range above applies to the Primary Location of the position. Where a role has other listed locations, different compensation guidelines may apply. You may find the salary ranges for additional locations below. If the salary range is not listed for the location you are applying to, our Talent Acquisition team will provide further information to you relevant to your location.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status

• Employee Status: Regular
• Relocation: No relocation
• VISA Sponsorship: No
• Travel Requirements: No Travel Required
• Flexible Work Arrangements: Not Applicable
• Shift: 3rd - Night
• Valid Driving License: No
• Hazardous Material(s): N/A

Job Posting End Date: 10/16/2026. A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.