Warranty Campaign Coordinator & Branch Liaison

Bramco Group; Lexington (KY); On-site; USD 42,000 - 54,000; Full time

Job summary

Paycom - ATS is hiring to coordinate warranty activities and campaigns across our dealer network. You will track sold warranties, document notes in our systems, and process credits while working with service departments to monitor progress of campaigns.

The role requires a high school diploma, 3+ years in a dealership environment, and strong Excel skills. Occasional travel to branches and vendors is expected.

Qualifications

• High School Diploma or equivalent required; college degree preferred.
• Minimum 3 years in a dealership environment.
• Proficiency in Microsoft Excel; familiarity with Komatsu tools is a plus.
• Business mindset, results-driven with strong communication and organization.

Responsibilities

• Track machine sales to ensure warranties are purchased and documented.
• Document warranty notes within the internal system and process credits.
• Review factory campaign notices and prioritize by type.
• Locate machines in the campaign range using internal systems and telematics.
• Relay campaign information to branch locations and coordinate mandatory campaigns.
• Maintain central parts list and track shipments for repairs.
• Update weekly status of open campaigns and daily campaign notes.

Skills

Excel proficiency

Analytical skills

Communication

Project management

Attention to detail

Independent work

Relationship building

Education

High School Diploma

College degree preferred

Tools

Komatsu Global Portal

Komtrax

NDS

Internal company system

Job description

Paycom - ATS is hiring to coordinate warranty activities and campaigns across our dealer network. You will track sold warranties, document notes in our systems, and process credits while working with service departments to monitor progress of campaigns.

The role requires a high school diploma, 3+ years in a dealership environment, and strong Excel skills. Occasional travel to branches and vendors is expected.