Warranty Administrator

Company Wrench Ltd; United States; On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K Plan + Match

Paid time off and vacation

Paid Training

Monthly Profit Sharing Bonus

ESOP Plan

Discounts on products and services

Sign-On Bonus $2,500

Relocation assistance available

Uniforms provided

Career advancement opportunities

Education/training programs

Job summary

Company Wrench Ltd is seeking a dedicated Warranty Administrator to process warranty claims and support our service operations in a full-time, in-office role. The position emphasizes accuracy, organization, and customer service within a clerical setting.

The ideal candidate will have at least 2 years of office administration experience, strong organizational and communication skills, and a good grasp of computer systems. We offer growth opportunities and a comprehensive benefits package.

Qualifications

• High School Diploma with HR or office admin experience required.
• Strong organizational and communication abilities in a clerical setting.
• Willingness to learn new skills and systems and adapt quickly.

Responsibilities

• Filing warranty claims and documenting eligibility.
• Managing warranty dates and RGA/return processes.
• Entering credits and write-offs in the system.
• Executing other duties as assigned by supervisor.
• Support office administration tasks as needed.

Skills

Strong organizational skills

Excellent communication skills

Patience

Desire to help others

Computer and systems knowledge

Education

High School Diploma with experience in human resources or office administration

Tools

Microsoft Office

Job description

We encourage you to see how rewarding employment at Company Wrench can be. We are looking for dedicated, passionate and career-minded individuals to join our experienced team. At Company Wrench, we are committed to your career development, and we will be with you every step of the way to enhance your training, education, experience, and overall professional development. Company Wrench is the place for you to reach your career goals while providing the Cutting Edge of Customer Service to our valued customers.

Overview

The Warranty Administrator is responsible for the effective performance of various duties to process warranty claims.

Job Outline

The Warranty Administrator will fulfill the following duties:

• Filing claims
• Managing warranty dates in PFW
• Managing return claims as well as RGA parts returns
• Entering credits and write offs
• Other duties as assigned

Qualifications

Supervisory Responsibility

This position has no supervisory responsibilities.

Travel

No travel is expected for this position.

Education and Experience

• A High School Diploma with experience in human resources or office administration

Required requisites

• Strong organizational skills
• Strong desire to help others
• Strong desire to learn new skill sets and knowledge
• Strong communications skills
• Patience
• Strong computer and systems knowledge

Specific skill requisites

• This individual will have had office administration experience of no less than 2 years
• Good business acumen.

Position Type/Expected Hours of Work

This is a Full-Time position. This position is expected to be in the office Monday through Friday during standard working hours. Occasional long hours are required as needed.

Work Environment

This position operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position could require standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing at any point in the day. The employee must frequently lift and/or move items over 50 pounds. Specific vision

Specific vision

abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Additional Information

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Paid time off and vacation
• Paid Birthday Holiday
• Short/Long Term Disability
• Growth opportunities
• Paid Training
• Monthly Profit Sharing Bonus
• ESOP Plan
• Family owned and operated
• Long term job security
• Health and wellness program
• Discounts on products and services

Technician Specific Benefits:

• $2,500 Sign-On Bonus
• Relocation assistance available for qualified candidates
• Uniforms provided
• Career advancement opportunities, promote from within
• Paid Continued education, manufacturer hands on and web-based training
• Clean and professional work environment
• Apprenticeship program
• Competitive wages
• Tool Reimbursement Program
• Annual $150 voucher towards Work Boots
• Company provided service vehicle, fuel card, credit card, laptop and cell phone.

We look forward to hearing from you!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.