Warranty Admin

Pearson Peterbilt Group; Northern (KY); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical plan

Dental coverage

Vision coverage

Life insurance

FSA/HSA

401(k) match

Paid holidays

Expanded PTO

Job summary

Pearson Peterbilt Group is seeking an organized, dependable individual to support our Warranty Department. Responsibilities include filing and maintaining warranty records, handling warranty claims, and managing parts and cores with both computer and hands-on warehouse work.

The role requires basic computer skills, the ability to lift up to 50 lbs, and reliable teamwork in a fast-paced environment across our Georgia and Alabama operations. Training is provided.

Qualifications

• High school diploma or equivalent required.
• Ability to read and comprehend instructions and information.
• Basic computer skills; ability to learn inventory systems.
• Strong communication skills, both verbal and written.
• Professional appearance and customer‑service mindset.
• Prior warehouse or parts handling experience preferred.

Responsibilities

• Maintain warranty records and warranty claims.
• Pull, stage, ship, and purge warranty parts and cores; tag cores for credit.
• Maintain indoor/outdoor warranty storage areas.
• Report completed work and discrepancies to the Warranty Supervisor.
• Combine computer/administrative work with hands-on heavy truck parts handling.

Skills

Reading and comprehension

Strong communication

Basic computer skills

Customer-service mindset

Prior warehouse experience (preferred)

Education

High school diploma or equivalent

Tools

Inventory systems

Job description

Why work for Pearson Peterbilt Group?

Our People

We're proud to have the best team across our locations in Georgia and Alabama. We hire for character and attitude based on our 23 Fundamentals - not just experience - so you'll be part of a truly exceptional team.

Growth Opportunities

With eight locations across Georgia and four locations across Alabama, advancement opportunities are endless. We love to promote from within and celebrate team members who've grown from entry-level roles into leadership positions.

Training

We invest in our people. All technicians, service, and parts employees receive free, ongoing training - including MX, Cummins, and Peterbilt certifications - to help you grow your skills and your career.

Culture

Even as we grow beyond 300 employees, we stay true to our family atmosphere. We celebrate each other's successes, support one another through challenges, and live by 23 key fundamentals that define who we are and how we work.

Benefits

We take care of you and your family with multiple medical plan options plus dental, vision, life, FSA/HSA, and supplemental coverage. Our competitive 401(k) match, paid holidays, and expanded PTO policy help you plan for the future and enjoy life now.

POSITION INFORMATION

Seeking an organized, dependable individual to support our Warranty Department. Duties include filing and maintaining warranty records; filing OTC parts warranty claims; pulling, staging, shipping, and purging warranty parts and cores; tagging cores for credit; maintaining indoor/outdoor warranty storage areas; and reporting completed work and discrepancies to the Warranty Supervisor. Position combines computer/administrative work with hands‑on heavy truck parts handling. Basic computer skills required; warranty claim training provided. Must be able to lift and move heavy truck components weighing more than 50 lbs.

QUALIFICATIONS

• High school diploma or equivalent
• Ability to read and comprehend instructions and information
• Basic computer skills; ability to learn inventory systems
• Strong communication skills, both verbal and written
• Professional appearance and customer‑service mindset
• Prior warehouse or parts handling experience preferred

PHYSICAL & WORK ENVIRONMENT REQUIREMENTS

• Ability to lift and transport up to 50 lbs multiple times per day
• Ability to stand, walk, and move throughout the warehouse and outdoor areas for extended periods
• Exposure to noise, vibration, dust, exhaust fumes, and various materials

This job posting is not an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. All applicants must be willing to submit to a background check and post-offer drug screen.