Wares Processor

Goodwill of the Finger Lakes; Town of Webster (NY); On-site; USD 48,000 - 89,000; Full time

Job summary

The Wares Processor at Goodwill of the Finger Lakes will handle production in the hard lines department, pricing and tagging items per SOPs, and deliver excellent customer service. The role may cross-train for additional duties and requires maintaining a clean, safe work environment while contributing to store sales and teamwork.

This position supports nights, weekends, and holidays in a store setting, with a focus on quality, efficiency, and customer satisfaction in a busy retail environment.

Qualifications

• High school diploma or GED preferred.
• Previous retail experience preferred.
• Ability to read and understand documents such as time cards and policy manuals.

Responsibilities

• Accurately assess and sort hard line products based on quality standards.
• Accurately tag and label products based on pricing guide system.
• Generate a minimum of 8,000.00 in store sales from items produced during every two week production period.
• Maintain a production minimum of 40 totes per day.
• Push, place, and maintain merchandise on the sales floor.
• Ensure safety procedures are followed during packing and movement of equipment.
• Maintain a friendly and helpful attitude toward our customers and team members.
• Maintain interior and exterior of store in a neat, clean, organized manner.
• Perform other duties as assigned by supervisor.

Skills

Customer service

Communication

Attention to detail

Teamwork

Education

High school diploma or GED

Job description

The Wares Processor is responsible for production in the hard lines department. This individual will price and tag / label products according to standard operating procedures. They will also provide excellent customer service and maintain a clean, neat, and safe work environment. This position may also be cross-trained and responsible for additional duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Accurately assess and sort hard line products based on quality standards.
• Accurately tag and label products based on pricing guide system.
• Generates a minimum of 8,000.00 in store sales from items produced during every two week production period.
  • Maintains a production minimum of 40 totes per day.
• Continuously put forth effort in increasing and demonstrating knowledge of hard line items.
• Push, place, and maintain merchandise on the sales floor.
• Ensure safety procedures are followed during packing and movement of equipment.
• Maintain a friendly and helpful attitude toward our customers and team members;
  • Greet customers in a friendly and enthusiastic manner;
  • Must follow Goodwill of the Finger Lakes values at all times;
  • Address customer concerns in a courteous and respectful manner, while following retail policies. Seek assistance of supervisor, when necessary, to resolve concerns.
  • Act as a positive member of the team by receiving and providing ideas or concerns to coworkers and management in a timely and supportive fashion.
• Maintains clean, stocked, and prepared work stations, requests needed supplies to supervisor.
• Maintains interior and exterior of store in a neat, clean, organized manner (including but not limited to vacuuming, dusting, cleaning bathrooms, mopping floor)
• Perform other duties as assigned by supervisor.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. This position is required to work nights, weekends, and holidays.

EDUCATION AND/OR EXPERIENCE:

High school diploma or GED preferred. Previous retail experience preferred.

LANGUAGE SKILLS:

• Ability to read and understand documents such as time cards and policy manuals.
• Ability to write routine reports.
• Ability to speak effectively and communicate clearly to other employees and customers.

WORK ENVIRONMENT:

While performing the duties of this job the employee is usually working in a store environment. At times this employee may be exposed to the outside environment when receiving donations. The employee will also be exposed to the donation processing area which is a warehouse-like environment.

AVAILABILITY:

Must have open and flexible availability, and be willing to work evenings and weekends.

PHYSICAL DEMANDS:

Physical Demands- Wares Processor

Frequency

Never

Almost Never

Occasionally

Frequently

Always

X

Standing

X

Walking

X

X

X

Reaching Overhead

X

Crouching

X

Kneeling

X

X

Lifting and Carrying

X

11 to 25 lbs.

X

26 to 50 lbs.

X

51 to 75 lbs.

X

76 to 100 lbs.

X

over 100 lbs.

X

Push/ Pull Max Force

0 to 20 lbs.

X

21 to 39 lbs.

X

40 to 59 lbs.

X

60 to 100 lbs.

X

The production rates seen in this description are based on a workweek of 37.5 hours. Varying full time and part time classification production sale expectations will be calculated using the table below.

20 hours

$4,267

25 hours

$5,333

30 hours

$6,400

37.5 hours

$8,000

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.