Warehouse Worker

Erie Materials; Town of Colonie (NY); On-site; USD 22,000 - 30,000; Full time

Job summary

Erie Materials in New York State is seeking a Warehouse Worker to distribute roofing and siding products to builders and contractors. You will safely operate company equipment, read orders, and communicate with customers and dispatchers.

The role requires lifting up to 100 pounds, forklift experience, and basic math; a GED or high school diploma is preferred. Driver’s license is a plus and knowledge of building materials helps.

Qualifications

• High school diploma or GED, or 1–3 months related experience.
• Able to read, write and comprehend simple instructions.
• Strong basic math skills (add, subtract, multiply, and divide).

Responsibilities

• Safely operate equipment to transport and pick up building materials.
• Read work orders/invoices to determine product needs for customer pick-up or delivery.
• Lift and carry building materials up to 100 pounds.
• Operate a forklift to load/unload and move stock.
• Keep warehouse areas clean and organized.
• Perform additional responsibilities as assigned.

Skills

Reading & writing

Basic math

Communication

Customer service

Physical stamina

Education

High school diploma / GED

Tools

Forklift

Moffett

Job description

SUMMARY:

The Warehouse Workeris responsible for the distribution of building materials product (primarily roofing and siding products) to residential and commercial builders and contractors.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Safely operate company equipment to transport and pick up building materials product at designated warehouse locations.
• Communicate and work effectively with customers, dispatchers, management and other employees.
• Read work orders/ invoices to determine product needs for customer pick-up or delivery.
• Frequently lift and carry building materials product by hand weighing up to 100 pounds.
• Operate a forklift to load a customer’s vehicle, load an Erie Materials delivery truck, unload a vendor truck, move product in stock, etc.
• Clean warehouse area(s) including organization of materials, sweeping warehouse floors and parking lot areas, emptying trash cans, etc.
• Perform additional responsibilities, as assigned.

CUSTOMER SERVICE & TECHNOLOGY INTERACTION:

• Provide personalized customer service through direct in-person conversations and phone conversations.
• Communicate with managers, other employees and customers.
• Maintain a professional and friendly demeanor in all interactions, both in-person and electronically through technology mediums.
• Handle customer feedback and complaints efficiently, ensuring customer satisfaction.

QUALIFICATIONS:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• A valid driver’s license is preferred.
• Knowledge of building materials product is preferred.
• Forklift and/or Moffett experience are preferred.
• Ability to lift and carry building materials product by hand weighing up to 100 pounds.
• Ability to read, write and comprehend simple instructions, short correspondence, and memos.
• Strong basic math skills which include the ability to add, subtract, multiply, and divide in all units of measure.