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United States Cold Storage in Minooka, IL seeks a Training & Operations Support professional to design and deliver orientation and ongoing training for warehouse staff. You will champion safety, SOP compliance, and inventory accuracy while coaching new hires and existing employees. This role blends training with day-to-day operations, requiring hands-on leadership in a fast-paced facility.
Full-time, non-exempt, with opportunities for growth and participation in company-wide safety initiatives.
· Assist with the designing, planning, and organizing of orientation and training programs for employees.
· Responsible for overall knowledge of the various warehouse functions and asked to lead by example.
· Ensure and maintain good warehousing practices, safety, customer SOPs, and inventory accuracy while remaining inspection ready.
· Uphold a safety culture while abiding by company policy.
· Evaluate training needs through consultation with managers, instructors, or customer representatives.
· Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.
· Offer specific training programs to help workers maintain or improve job skills or comply with updated policy or regulation changes.
· Present information with a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
· Gauge training effectiveness and accurately maintain training records.
· Assist in scheduling classes based on availability of employees, equipment, or instructors.
· Provide mentorship to new employees or those who need additional coaching.
· Evaluate and coach employee performance given LMS program best practices and work to develop skills in employees.
· Assist in maintaining compliance with local, corporate, and external training requirements.
· Act as a Warehouse Associate when needed.
The Job Specifics:
· Location and Department: Operations
· Reports To: Warehouse Supervisor
· Job Type, EEO, and Job Code: Full-Time, non-Exempt
What We Are Looking For:
The Ideal candidate will have or be able to complete the below qualifications.
· Education: High school diploma, GED, or equivalent.
· Experience: 2+ years of warehouse understanding and experience.
Other Abilities You Will Need to Have: The requirements described below are representative of those required to perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.
· Bend and lift up to 50 lbs. regularly.
· Lift up to 70 lbs. occasionally, with assistance.
· Work in a temperature range from +50°F to -30°F with moderate noise levels.
· Lift overhead when required.
· May require physical effort associated with using the computer to access information, or standing, walking, using stairs, and lifting needed to carry out everyday activities.
· Stand and walk for extended periods.
· Use hands to handle objects, tools, or controls.
· Effective communication, vision, and hearing are essential for safety and productivity.
· Operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment as required.
· Additional work hours may be requested by management to help manage employee production, projects, and or special events.
· Operate a registered motor vehicle if apart of daily tasks.
· Engage in frequent personal interaction and communication.
· Possess strong arithmetic and reading skills.
· Follow verbal instructions, written instructions, and company policies.
· Be a self-starter, able to work independently and coordinate with others.
· Thrive in a fast-paced environment, managing stress and meeting productivity guidelines.
The Standard Details:
· Maintain a professional demeanor in appearance and communications at all times.
· Participate in staff and/or customer meetings as required.
· Take initiative to prevent non-conformities related to product, process, and quality systems.
· Identify and report any issues related to product, processes, and/or quality.
· Propose and implement solutions through appropriate channels.
· Ensure solutions are effectively implemented.
· Follow posted security procedures at all times while in the building.
· Participate in safety and educational training programs.
What’s In It For You:
We are a great company with great people. Full-time employees not under contract are offered:
· 401K and Educational Assistance after 1 year.
· Blue Cross Blue Shield available after 30 days of service, if elected.
· Company Life Insurance.
· A variety of additional benefits and perks.
Medical, Dental, Vision, Prescription, Legal Insurance, Pet Discount, Critical Illness, Accident Insurance, Hospital Indemnity, Long Term Care + Permanent Life Insurance, Identity Theft Protection, Short Term Disability Insurance, Long Term Disability Insurance, Supplemental Disability Insurance, Basic Life Insurance, Accidental Death and Dismemberment Insurance, Supplemental Life Insurance, Supplemental Spouse Life Insurance, Child Life Insurance, Loan Solution, Health Flexible Spending Account, Dependent Flexible Spending Account, Telemedicine, Virtual Primary Care, Prescription Savings Plan, Prescription Specialty Copay Assistance Program, Weight Management Program, Chronic Condition Management, Care Navigator Program, 24/7 Nurse Line, Expert Medical Opinion, Precious Additions Maternity Program, Health Advocacy, Employee Assistance Program, Digital Cognitive Behavioral Therapy, Digital Physical Therapy, Behavioral and Mental Health Platforms, Auto and home discount program, Secure Travel Protection, Discount Programs, 401(k) plan, Education Assistance, Paid Time Off, MARC performance incentives, Perfect attendance, Referral program.
Based on Warehouse Wage +$1
Additional Information:
· This job description may not encompass all tasks necessary to complete the role.
· Job functions may vary based on the area of operation. This description outlines the most common tasks required for the job.
· Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
High School or better in Other.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.