Warehouse Team Leader

Cordialsa USA; Franklin (MA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401(k) match

Dental Insurance

Health Insurance

Vision Insurance

Life Insurance

Paid time off

Referral program

Job summary

Cordialsa USA is seeking a Warehouse Supervisor to oversee daily warehouse operations, assign tasks to Warehouse Operators, and ensure accurate inventory management and timely order fulfillment. The role emphasizes leadership, safety, and productivity within a fast-paced distribution setting.

You will supervise receiving/shipping, maintain proper storage and rotate inventory using FIFO/FEFO principles, and drive counts and investigations of discrepancies to maintain high standards.

Qualifications

• Experience managing and auditing physical and cycle inventory counts.
• Strong leadership and conflict-resolution skills.
• Ability to operate forklifts safely.
• Knowledge of OSHA safety standards.
• Ability to work in a fast-paced environment.

Responsibilities

• Coordinate daily activities of Warehouse Operators, assign tasks, and ensure operational plans and productivity targets are met.
• Supervise container unloading and verify that security seals and product conditions meet company requirements.
• Ensure customer orders are prepared accurately and shipped within established deadlines.
• Verify proper product storage according to space, weight, and rotation requirements while optimizing warehouse capacity.
• Lead scheduled and cycle physical inventory counts, investigate discrepancies, and report results to management.
• Monitor FIFO/FEFO inventory rotation and supervise repackaging or documented destruction of damaged or credit-return merchandise.

Education

Technical or vocational training in Logistics, Business Administration, Operations Management, or related field

Current forklift operator certification

Job description

Description

The Warehouse Supervisor is responsible for overseeing and coordinating the daily operations of the warehouse team to ensure an efficient flow of goods, accurate inventory management, and timely order fulfillment. This role focuses on team leadership, warehouse organization, inventory control, and maintaining compliance with company safety, quality, and productivity standards.

In this role, the Warehouse Supervisor assigns daily tasks to Warehouse Operators, oversees receiving and shipping activities, ensures proper product storage and rotation, and monitors inventory accuracy. This position requires strong leadership skills, attention to detail, and the ability to coordinate warehouse operations while maintaining a safe, organized, and productive work environment.

Key Responsibilities

• Coordinate daily activities of Warehouse Operators, assign tasks, and ensure operational plans and productivity targets are met.
• Supervise container unloading and verify that security seals and product conditions meet company requirements.
• Ensure customer orders are prepared accurately and shipped within established deadlines.
• Verify proper product storage according to space, weight, and rotation requirements while optimizing warehouse capacity.
• Lead scheduled and cycle physical inventory counts, investigate discrepancies, and report results to management.
• Monitor FIFO/FEFO inventory rotation and supervise the repackaging or documented destruction of damaged or credit-return merchandise.
• Coordinate requests for operational supplies and report critical issues affecting inventory or warehouse conditions.
• Ensure proper use and preventive maintenance of warehouse equipment, including electric forklifts and swing-reach trucks.
• Operate forklifts and other warehouse equipment safely and ensure all assigned personnel follow established operating procedures.
• Enforce warehouse safety standards and ensure compliance among all assigned personnel.
• Participate in company-required technical training and compliance programs.
• Perform other duties and responsibilities associated with the position.

Qualifications & Skills

• Advanced knowledge of warehouse operations, logistics, receiving, and shipping procedures.
• Experience managing and auditing physical and cycle inventory counts.
• Strong understanding of FIFO/FEFO inventory rotation methods and quality control procedures.
• Ability to safely operate forklifts, electric forklifts, and swing-reach trucks.
• Current forklift operator certification required.
• Strong leadership, communication, team coordination, and conflict-resolution skills.
• Knowledge of OSHA safety standards, warehouse housekeeping, and workplace safety practices.
• Strong organizational skills, attention to detail, and ability to prioritize tasks in a fast-paced environment.

Experience

• Minimum of 3 to 5 years of experience in warehouse operations or distribution centers.
• At least 1 year of experience in a leadership, team coordination, or personnel supervision role.

Education

• Technical or vocational training in Logistics, Business Administration, Operations Management, or a related field is highly desirable.
• Current forklift operator certification required, with demonstrated ability to safely operate a forklift.

Benefits

• 401(k) match
• Dental Insurance
• Health Insurance
• Vision Insurance
• Life Insurance
• Paid time off
• Referral program

Schedule

• Monday to Friday
• 8:00 a.m. to 5:00 p.m.

Requirements

Job Requirements

• Must be authorized to work in the United States without current or future sponsorship.
• Current forklift operator certification and the ability to safely operate a forklift are required.
• Ability to lift, carry, push, or pull up to 75 lbs with the assistance of available warehouse equipment.
• Ability to stand, walk, and perform repetitive movements for extended periods.
• Ability to bend, stretch, and handle materials as required by warehouse operations.
• Ability to safely operate warehouse machinery according to established safety procedures.
• Ability to work in varying warehouse conditions, including changes in temperature, humidity, and exposure to dust.
• Commitment to using required personal protective equipment (PPE) and following all warehouse safety procedures.