Warehouse Team Lead: Safety, Training & Efficiency

UPS; West Springfield (MA); On-site; USD 36,000 - 59,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement program

Paid time off

Job summary

UPS in West Springfield, MA, is seeking a supervisor to oversee safety, production, and attendance. The role sets high standards for productivity, accuracy, and customer service, while fostering teamwork and continuous improvement.

The position requires leadership experience, strong communication, and the ability to train staff. It supports a permanent, full-time role with comprehensive benefits and a focus on safety and efficiency.

Qualifications

• Bachelor's Degree or International equivalent - Preferred
• Strong verbal and written communication skills
• Ability to lift 70 lbs./32 kgs and work in a warehouse environment

Responsibilities

• Develops and maintains good working relationships with employees, management, and customers.
• Facilitates training with new and current employees.
• Ensures safety policies and procedures are followed at all times, compliant with all requirements.
• Manages department resources for maximum output, accuracy, and efficiency.
• Establishes a positive, team-oriented work environment with proactive communication.

Skills

Communication

Team leadership

Microsoft Office

Fast-paced environment

Education

Bachelor's degree or international equivalent

Tools

MS Office

Job description

UPS in West Springfield, MA, is seeking a supervisor to oversee safety, production, and attendance. The role sets high standards for productivity, accuracy, and customer service, while fostering teamwork and continuous improvement.

The position requires leadership experience, strong communication, and the ability to train staff. It supports a permanent, full-time role with comprehensive benefits and a focus on safety and efficiency.