Warehouse Supervisor/Team Lead

Southshorecompanies; Spirit Lake (IA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid Time Off

Life Insurance

Pet Insurance

Paid Holidays

Employee Assistance Program

Job summary

Southshore Companies in Iowa seeks a Floor Supervisor to lead forklift operators, auditors, and CSRs, ensuring safe and efficient RDC operations. You will drive customer satisfaction and operational excellence through coaching, planning, and inventory control using SAP.

Responsibilities include directing loading/unloading, put-away, picking, and continuous improvement initiatives, while communicating with leadership and customers. Overtime may be required during peak season.

Qualifications

• Requires High School Diploma or GED.
• 3+ years of warehouse supervision experience.
• Forklift license preferred; SAP scanning experience a plus.
• Inventory control and leadership ability are essential.
• Must read/write, perform basic math, and follow safety guidelines.
• Bilingual skills are highly preferred.

Responsibilities

• Lead forklift operators, auditors, and CSRs to deliver best-in-class service.
• Plan and execute daily operational tasks per site leadership guidance.
• Supervise loading/unloading, put-away, and picking while maintaining order.
• Coach and develop staff, upholding company culture and safety.
• Drive inventory accuracy using SAP and lean 5S principles.
• Interface with customers and management to ensure expectations are met.
• Provide training to operators to achieve high standards.
• Ensure safety rules and PPE usage are followed at all times.

Skills

Warehouse supervision

Forklift license

SAP experience

Inventory control

Leadership skills

Bilingual

Microsoft Office

Mechanical aptitude

Communication skills

Education

High School Diploma or GED

Tools

SAP scanning system

SAP inventory system

Job description

Southshore is an ISO 9001:2015 certified third-party logistics provider delivering cost effective integrated logistics and outsourcing supply chain solutions to businesses in Michigan, Indiana, Illinois and Iowa.

The Floor Supervisor leads a team of forklift operators, auditors, and customer service representatives (CSRs). The Floor Supervisor plays a critical role in ensuring the safe, efficient, and effective functioning of the regional distribution center (RDC), meeting customer requirements, and maintaining a high standard of operational excellence.

Responsibilities

• Execute the daily operational plan in accordance with the site leadership teams guidance and direction.
• Schedule, assign, and perform various warehousing duties including loading and unloading trucks, put-away, and picking, maintaining warehouse organization and cleanliness.
• Lead, motivate, and direct the lift truck operators and auditors to deliver best-in-class customer service through operational excellence.
• Provide coaching and leadership to all forklift operations and auditors, ensures the company's culture, values, and processes are upheld.
• Foster team environment that motivates, inspires, educates, and empowers our team members to reach their full potential.
• Effectively leading through clear, direct, and respectful communication.
• Support and drive inventory management program and audit station using warehouse management system (SAP).
• Identify, report, and fix damaged inventory and shortages throughout the day.
• Interface and communicate with customers, employees, and leadership team within Southshore Companies.
• Drive continuous improvement through lean thinking and 5S mentality.
• Successfully operates a power industrial forklift by moving levers, pressing pedal, and controlling lifting apparatus.
• Performs daily forklift inspections and follow forklift operating guidelines.
• Assist site leadership team to train forklift operators to perform his/her assigned work to the highest standards of excellence.
• Adhere to all safety guidelines and protocols while operating forklift trucks.
• Replaces forklift propane tank and/or charge batteries, as needed.
• Report any equipment malfunctions and participate in regular safety training.
• Drive a culture centered around safety as a number one priority by ensuring a clean and organized working environment.
• Performs all duties in accordance with Southshore Companies safety manual.
• Regular (punctual and dependable) attendance is an essential function of this job.
• Other duties as assigned.

Qualifications

• High School Diploma or GED required.
• 3 plus years of warehouse supervision experience required; additional education may be substituted for years of work experience.
• Powered Industrial Forklift Truck License is highly preferred.
• Prior SAP scanning experience is a plus.
• Inventory control experience preferred.
• Leadership &management skills: ability to lead, assign work, and motivate LTOs to deliver exceptional performance.
• Ability to read, write, count and perform basic math skills of addition, subtraction, multiplication, and division.
• Requires initiative and ability to work independently and in a team setting.
• Knowledge of safety regulations and guidelines for material handling equipment.
• Ability to talk, listen, understand and follow directions.
• Good written and verbal communication skills.
• Bilingual is a highly preferred skill for this position.
• Knowledge and experience using a forklift and SAP inventory scanning system.
• Comfortable with Microsoft Office (Work, Excel, Outlook, PowerPoint) products.
• Computer skills are preferred.
• Ability to set priorities and flexibly to reset priorities in a changing environment.
• Ability to work in a fast-paced environment and meet productivity targets.
• Ability to pay attention to details and accuracy in inventory control.
• Good organizational skills.
• Mechanical aptitude skills are required.
• Ability to meet deadlines.
• Ability to work Monday - Friday plus overtime including some Saturdays as needed by the business (especially during peak season - January through April).
• Frequently required to lift and/or move up to 10lbs.
• Occasionally required to lift and/or move up to 60lbs.
• Regularly required to talk and/or hear to communicate with management, supervisors, employees, customers, and/or truck drivers.
• Manual dexterity is required for operating machinery.
• Frequently required to bend, twist, turn, kneel, and/or squat.
• Frequently required to stand and/or walk on the concrete warehouse floor.
• Frequently required to use hands and fingers to handle or feel objects, tools, or controls.
• Frequently required to reach with hands and arms.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
• Must be able to work in various weather conditions and tolerate exposure to typical noises and smells associated with a warehouse.
• Safety equipment includes but not limited to a hi-vis safety best or shirt, safety glasses, gloves, closed toe shoes, long sleeves, long pants, above ankle socks, and masks (as needed).

Compensation & Working Hours

• $21.00 + per hour.
• Seasonal bonus program of $1.00-$2.00 on top of your hourly wage from November-April each year.
• 7AM-3:30PM April - November
• Split shifts from November-April; 5:45AM-2:15PM & 2PM - 10:30PM.
• Ability to work both shifts if necessary is preferred.

Benefits

• Medical, Dental, & Vision Insurance
• Company Paid Life Insurance
• Voluntary Life Insurance for Employee, Spouse and Child
• 401(k) + 4% Company Match
• Company Paid Life Insurance
• Paid Time Off
• Pet Insurance
• Paid Holidays
• EAP Program

Southshore Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.