Warehouse Supervisor - Receiving & Inbound Operations

St. Mary's Food Bank; Phoenix (AZ); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Competitive pay package

401(k) Retirement Savings Plan

Employee referral bonus program

Tuition assistance

Medical and insurance coverage

Vision and dental coverage

Health Savings Account

Job summary

St. Mary’s Food Bank is seeking a Warehouse Supervisor for Receiving and Inbound Operations in Phoenix, AZ. The role supervises the inbound team, ensures proper staffing, training, and tools, and enforces safety and sanitation standards to meet on-time deliveries.

Responsibilities include coaching teams, maintaining records, and collaborating with inventory control to reduce losses. Requires 3+ years of supervisory experience and proficiency with WMS/ERP and Microsoft Office.

Qualifications

• Minimum five years of warehouse supervisory experience.
• Proficiency with Microsoft Office and WMS/ERP systems.
• Ability to lead large teams and manage training/coaching.
• Strong communication and problem-solving skills.
• Knowledge of safety and sanitation regulations.

Responsibilities

• Direct and motivate teammates.
• Ensure staffing, training, and resources meet productivity goals.
• Oversee receiving, put-away, and inbound operations.
• Enforce safety policies and food safety standards.
• Maintain records and schedules; coach as needed.

Skills

Warehouse supervision

Team leadership

Microsoft Office

Warehouse management system

Communication

Training

Education

High School Diploma or equivalent

Associates degree preferred

Tools

WMS

ERP

Job description

Career Opportunities with St. Mary's Food Bank

Careers At St. Mary's Food Bank

Current job opportunities are posted here as they become available.

Warehouse Supervisor - Receiving & Inbound Operations

The Warehouse Supervisor position for Receiving and Inbound Operations is responsible for establishing and maintaining successful operations of an assigned area, department, or shift of the warehouse/distribution center. It ensures that the department has adequate staffing, proper training, the needed tools and resources, standards of productivity, safety and sanitation, proper procedures of selecting/staging/receiving/loading, and quality that will meet customer/agency demands for accurate, quality, on-time deliveries.

Specific Departmental Duties:

Schedule: 11am - 7:30pm

Department: Receiving/Inbound – This supervisor will oversee the receivers and put-away teams in the warehouse inbound operation. They will be responsible for researching and resolving any weight discrepancies discovered by shopping, receiving errors discovered by inventory, or general donation issues from donors. Training and coaching these teams for accuracy and efficiency are expected too, put-away verification, as well as working with inventory control to reduce loss & waste due to errors by the team.

Essential Functions

• Direct and motivate teammates
• Communicate company and department information to teammates
• Listen, address, and follow-up to teammate concerns, questions, and problems
• Facilitate communication within warehouse leadership, and between warehouse leadership team and teammates.
• Understand Warehouse goals and standards, implement department procedures to meet those standards and promote them to gain buy-in and positive results from teammates. Standards may include, but are not limited to productivity, order quality, waste, shrink, safety, sanitation, turnover, and overtime.
• Ensure department and warehouse procedures will cut unnecessary costs, add value to agencies, and improve morale and the work environment for teammates.
• Monitors and controls the discarding of all waste, factoring in the possible use of food for other purposes.
• Ensure the work environment is maintained in a clean and safe manner following government and company food safety regulations.
• Supervise and manage daily work of department teammates
• Maintain all departmental paperwork and reports
• Create and maintain schedules and job assignments of department teammates
• Provide training as needed to maintain an efficient and knowledgeable workforce.
• Enforce all Warehouse policies and issue coaching/corrective action as needed
• Ensure adherence to proper operational and safety procedures
• Comply with company work and safety rules
• Be a visible and vocal advocate for safety
• Be trained to and certified to operate any required equipment within 30 days of hire
• Relieve other supervisors during their vacations
• Maintain a flexible work schedule to meet the changing needs of the Warehouse; work schedules may require working an early shift, staying long for a late shift, and weekend work depending on the Agency and operational requirements of the Warehouse
• Work in warm and cold temperature conditions that may range from -10 F to 110 F.
• Periodically stand, walk, bend, stoop, push, pull, grasp, and reach above the head as needed
• Assists in any other duties as assigned.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all internal/external customers of St. Mary’s Food Bank with an excellent service experience.

Scope and Complexity

May interact with all levels of leadership, employees, agency representatives, community neighbors, volunteers, external vendors, and clients.
Physical Demands/Environment Factors

• Requires extensive sitting with periodic standing and walking.
• Frequent lifting and carrying food boxes weighing up to 60 lbs. occasionally throughout a shift,
• Stand, walk, push, pull, squat, bend, and reach during shifts,
• Work at a height of up to 40 ft on a mezzanine (where applicable)
• Able to tolerate loud noises in the warehouse setting
• Requires significant use of personal computer, phone and general office equipment.
• Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
• May require off-site travel

Minimum Qualifications and Requirements

• High School Diploma: Associates degree or minimum five years work-related experience.
• Minimum of three years demonstrated and successful warehouse supervisory
• Proficiency in using Microsoft Office software, as well as warehouse management system computer experience
• Demonstrate the ability to lead by example
• Have experience leading large groups of warehouse staff with experience in hiring, training, motivating, and resolving employee relations issues
• Excellent written and verbal communication skills, and the ability to multi-task.
• High level of interpersonal skills to work effectively with others, motivates employees
• Basic knowledge of math; add, subtract, multiply, divide.
• Have the ability to effectively present information and respond to questions from groups of managers and teammates
• Have the ability to define problems, collect data, establish facts, and draw valid conclusions.
• Self-starter with the ability to work independently and make quick decisions.
• Excellent planning and organization skills.
• Proficiency with receiving, order selection and shipping procedures.
• Must be able to lift 50 LBS or over.

What we offer:

• Competitive Compensation Package:
  • Competitive Pay, including:
    • Base Salary of $60,000.00
    • 401(k) Retirement Savings Plan with a generous employer match
    • Employee Referral Bonus Program
    • Tuition Assistance
• Medical and Insurance Coverage
  • An employee-only medical plan at no cost to you
  • 4 low-cost employee-only, spouse and/or family member medical plans
  • Vision and Dental coverage
  • Health Savings Account generously funded by the employer and Flexible Spending Account options
  • Short- and Long-Term Disability, Life and Accidental Death & Accident Insurance at no cost to you.
  • Employee Assistance and Wellness Programs
  • Optional Pet Insurance and Legal Shield Identity Theft offering
• Time Off
  • 15 PTO days, accrued bi-weekly, that increases with length of service
  • 40 hours of Personal/Sick time
  • 8 Company Paid Holidays

This is your chance to join a cohesive and welcoming team and make a difference in our Arizona communities. Join our Mission to alleviate hunger.

St. Mary’s Food Bank is an equal opportunity employer. We evaluate qualified applicants without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.