Warehouse Supervisor

Empire Auto Parts, LLC; Peachtree Corners (GA); On-site; USD 52,000 - 68,000; Full time

Job summary

Empire Auto Parts is seeking a Warehouse Supervisor to lead a fast-paced warehouse team, ensuring efficient receiving, storage, and shipping operations. The role involves scheduling staff, enforcing safety standards, and coordinating with vendors and distribution centers to maintain high service levels.

The ideal candidate has at least one year in a Warehouse Lead role, strong leadership and communication skills, and solid computer proficiency.

Qualifications

• Minimum 1 year of experience in a Warehouse Lead role.
• Strong leadership and people-management abilities.
• Proficient with computer systems and basic software.
• Professional and courteous communication via phone and email.

Responsibilities

• Oversee warehouse workflow, including receiving, shipping, maintenance and QC.
• Schedule and manage warehouse staff; develop work rosters and monitor performance.
• Assist in safety training and SOP updates; help generate and interpret KPIs.
• Coordinate shipments, both international and domestic, and liaise with centers, vendors, and manufacturers.
• Handle claims processing for defective or damaged goods; participate in continual process improvement.

Skills

Leadership

Team management

Communication

Multitasking

Computer skills

Education

High school diploma

Job description

About UsEmpire Auto Parts is a leading, fast growing provider of aftermarket collision automobile parts to primarily independent body shops, multi-shop operators, and dealer-operated body shops across more than 25 states throughout the Northeast, Mid-Atlantic and Southeast regions. Founded in 1985 and headquartered in Totowa, NJ, the company has over 50 locations and employs over 900 team members.DepartmentWarehouseJob SummaryReporting to the Warehouse Manager, the Warehouse Supervisor, is a motivated and detail-oriented individual who wants to be a part of our dynamic team. Warehouse Supervisor is a key link between the company and its customer base of collision repair shops in the region. The goal for each Warehouse Supervisor is to provide support to a fast-paced Warehouse Team. A successful Warehouse Supervisor will be able to be a contributor to the workflow of the department that oversees the warehouse operations and staff.Supervisory ResponsibilitiesWarehouse Associates and Warehouse LeadsDuties/Responsibilities• Safety and Training: Assist in providing safety training to warehouse staff and ensure compliance with safety regulations.• Facility Maintenance: Maintain a safe and clean warehouse environment by overseeing building and equipment maintenance and managing trash cleanup and facility repairs.• Workflow Management: Manage the workflow for major warehouse tasks such as receiving, shipping, maintenance, and quality control (QC).• Team Management: Manage team members, create work schedules, and oversee their performance.• Problem Solving: Troubleshoot problems associated with daily warehouse operations, including receiving, shipping, maintenance, and QC tasks.• SOP Development: Assist the Warehouse Manager in developing and updating Standard Operating Procedures (SOPs).• KPI Generation: Identify productivity areas to measure and assist in generating Key Performance Indicators (KPIs) for warehouse operations.• KPI Interpretation: Interpret KPIs and guide the team to achieve set goals.• Shipment Scheduling: Schedule incoming shipments, both overseas and domestic, and update relevant programs accordingly.• Order Picking: Manage the order picking process efficiently.• Returns Management: Create and schedule shipments of defective or damaged items back to vendors.• Training: Conduct equipment operator training for warehouse staff.• Supply and Equipment Management: Order warehouse supplies and equipment, as well as schedule equipment maintenance.• Claims Processing: Process claims for defective or damaged products.• Communication: Use email communication to liaise with other distribution centers, vendors, or manufacturers.• Performance Management: Oversee the performance management of warehouse staff, providing feedback and guidance.• Physical Labor: Be willing to assist with physical labor when necessary.Required Skills/Abilities• At least 1 year of experience in a Warehouse Lead role.• Strong leadership skills with the ability to motivate and manage a team effectively.• Present oneself in a professional and courteous manner, whether in phone conversations or emails.• Proficient computer skills, including familiarity with relevant software and processes.• A high school degree or equivalent is required.• Ability to prioritize and manage multiple responsibilities to meet deadlines.Personal/Professional Attributes• A friendly and sincere demeanor.• Strong teamwork skills with the ability to collaborate effectively.• Able to handle issues with precision, professionalism, and courtesy.• Exceptional multitasking abilities with a keen eye for detail.• A “safety first” mindset.• Enthusiastic, patient and a positive attitude.Physical Requirements• Lifting and Carrying: may need to lift and carry heavy objects or boxes. The weight requirements can vary but often involve lifting items weighing up to 60 pounds or more.• Standing and Walking: often required to spend a significant amount of time on their feet, walking throughout the warehouse to oversee operations and assist as needed.• Bending and Stooping: There may be a need to bend, stoop, or crouch to inspect items, pick up objects, or access lower shelves.• Repetitive Movements: The role may involve repetitive tasks such as scanning barcodes, using handheld devices, or packing items, which can require frequent use of hands and wrists.• Climbing: may need to climb ladders or stairs to access different levels of inventory or equipment.• Driving: operation of forklifts or other motorized equipment, a valid driver's license and the ability to operate such equipment may be required.• Manual Dexterity: Good hand-eye coordination and manual dexterity are important for tasks such as inspecting products, handling small parts, and operating machinery.• Physical Endurance: The role may involve long hours and physically demanding tasks, so physical stamina and endurance are important.• Safety Awareness: must prioritize safety and be aware of potential hazards in the warehouse environment, taking necessary precautions to prevent accidents or injuries.Travel RequirementsCommitment to DiversityEmpire Auto Parts is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.