Warehouse Supervisor

Quality Custom Distribution; Leyden Township (IL); On-site; USD 65,000 - 85,000; Full time

Job summary

Quality Custom Distribution is seeking a Warehouse Supervisor to oversee daily operations and clerical functions, ensuring efficient, safe processes and high-quality service for foodservice customers. The role involves scheduling staff, monitoring equipment, and enforcing safety and regulatory standards.

Ideal candidates will have 3–6 years of warehouse leadership experience, an AA degree, and forklift instructor certification, with strong communication skills and a focus on teamwork and

Qualifications

• AA degree and forklift instructor certification are required.
• 3–6 years of relevant work experience.
• Knowledge of safety policies, food handling and regulatory standards (OSHA, USDA, HAACP).
• Experience supervising a team and coordinating warehouse operations.

Responsibilities

• Supervise day-to-day warehouse operations and clerical tasks to ensure efficiency and safety.
• Schedule and monitor associate activities and equipment use to meet objectives.
• Communicate with associates to ensure compliance with productivity, safety, and sanitation policies.
• Prepare and review reports and records such as time logs and damage reports.
• Plan manpower and coordinate vehicle and equipment maintenance as needed.
• Perform other related duties as assigned.

Skills

People leadership

Union environment

Team supervision

Operations analysis

Business environment

Values alignment

Education

AA degree

Forklift instructor certification

Tools

Warehouse management systems

Job description

Description

ABOUT QCD

Established in 2006, Quality Custom Distribution Services LLC (QCD), a subsidiary of GSF, is a custom last-mile distribution company specializing in tailored solutions for selected food service Industry customers. Headquartered in Frisco, Texas, QCD services thousands of restaurants throughout the United States. Providing over 37,000 deliveries a week from 25 strategically located distribution centers, the QCD fleet averages more than 40 million miles driven per year. QCD associates also help run a national non-profit, the GSF Foundation.

At QCD, every role drives success. Whether you're preparing orders, making deliveries, mapping routes, or managing warehouses, you're part of a dynamic team that keeps America's favorite restaurants running. Beyond offering logistics jobs, we build careers and fuel the future of foodservice distribution.

Job Summary

Supervises the day-to-day operations of the Warehouse department, including administrative and clerical functions, to ensure efficient operations and a safe working environment. Schedules and monitors associate activities and equipment use to meet and exceed company objectives.

1. Plans, implements, and monitors the day-to-day operations for the warehouse department to ensure that established objectives for shipping, product rotation, sanitation, safety, and timeliness are met or exceeded. (25%)


2. Monitors loading, dispatch, and receiving times and makes appropriate changes, ensuring compliance with QIP, HACCP, and DOT regulations. (25%)


3. Routinely informs and communicates with associates to ensure compliance with established warehouse productivity, safety, and sanitation policies and procedures. (25%)


4. Monitors and completes numerous computer-based and manual reports and related paperwork, including time records, daily logs, damage reports, etc. (10%)


5. Monitors product damage and audits routes to ensure reliable product delivery. (5%)


6. Plans and schedules manpower. (5%)


7. Plans and coordinates vehicle and equipment maintenance and utilization reports. (5%)


8. Performs other related and assigned duties as necessary.

Leadership/Management Responsibility

Supervises of up to 100 hourly associates, depending on size of facility. Manages projects and assignments with significant impact on customer service.

Performance Categories

• Productivity/quality standards: efficiency, timeliness, and reliability


• Productivity/quality standards: cases per hour


• Productivity/quality standards: product integrity


• Teamwork within the department and across departments


• Project/assignment standards


• Customer satisfaction


• External relationships with regulatory agencies


• Safety standards and procedures: associates


• Safety standards and procedures: facility and warehouse equipment


• Safety standards and procedures: food safety and handling

Minimum Qualifications

Education and experience equivalent to:

Education/Certification

• AA degree from an accredited vocational, technical, or junior college institution. Forklift instructor certification.

Experience

• 3 to 6 years of relevant work experience.

Knowledge, Skills and Abilities

Knowledge of (B/basic; J/journey; E/expert):

• Relevant safety policies, practices, and procedures (J)


• Storage and shipment of food or allied products. (B)


• Food and material handling (B)


• Inventory control concepts and techniques (B)


• Barcoding (B)


• Company computer systems (B)


• Warehouse racking systems/processes (B)


• Supervisory concepts and techniques (B)


• Relevant regulatory procedures and standards (OSHA, USDA, AIB, HAACP, etc.) (B)

Skill and ability to:

• Lead a diverse workforce in a 24 hour/7 day per week operation


• Work in a union environment


• Supervise and motivate associates in a team-based environment


• Interpret warehouse operations anomalies and identify appropriate solutions


• Work effectively in a general business environment, with a focus on high levels of quality and customer service


• Act in accordance with GSF’s Values and Creed

Why Join Us

We're not just in the business of distribution - we're in the business of development. Your ambition accelerates our whole team's progress. We provide clear paths for career advancement, from entry-level to leadership, backed by comprehensive training and development programs. As we grow with our customers, our associates navigate the next turn in their supply chain careers. Opportunities are always on the road ahead with QCD and throughout theGolden State Foodsfamily of companies.

At QCD, our people-first culture is grounded in simple values: treat others the way you want to be treated, hold yourself to a high standard, and always do the right thing. We believe in shared success - because when our people thrive, our customers do, too.

QCD is the place to be, if you believe in living our values-driven culture - celebrating wins together - learning from challenges - exploring bold ideas - collaborating for shared success - prioritizing people first and giving back to our community.

Equal Opportunity Employer

We're proud to be an equal opportunity employer. QCD values diverse perspectives and is committed to creating an inclusive and respectful workplace where every person is supported and empowered to thrive.

AI Tools Disclosure

Golden State Foods uses artificial intelligence (\"AI\") and automated tools within our applicant tracking system to assist with parts of the hiring process, including reviewing applications, matching resumes to job requirements, scheduling, and, in some cases, analyzing candidate responses or assessments. These tools evaluate job-related qualifications and characteristics such as skills, experience, education, and alignment with the requirements described in the job posting. They do not evaluate race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic.

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