Warehouse Specialist - Full Time

Goodwill Keystone Area; Reading (Berks County); On-site; USD 32,000 - 42,000; Full time

Job summary

Goodwill Keystone Area in Reading, PA is seeking a Warehouse Specialist to support Transportation/Warehouse operations. You will assist in donation processing, sorting, and shipping, ensuring accurate paperwork and safe handling of items.

This is a non-exempt, full-time role requiring the ability to lift up to 75 pounds, operate pallet jacks and other equipment, and work overtime including weekends. The position emphasizes teamwork, safety, and providing courteous donor service.

Qualifications

• Must be able to read, write and perform simple math.
• Must present a neat appearance and communicate effectively with the public.
• Must be able to operate equipment such as pallet jacks, trash compactors, balers and follow safety guidelines.

Responsibilities

• Assist in general warehouse operations, including sorting, tipping, and outlet rotation.
• Complete paperwork such as truck manifests and inspections; maintain SAP scanning.
• Ensure a clean, organized work area and safe work practices at all times.
• Receive donations from the public; greet donors, provide receipts, and determine item acceptability.
• Provide good customer service and communicate progress to supervision.

Skills

Reading and writing

Basic math

Public communication

Equipment operation

Overtime flexibility

Tools

Pallet jacks

Trash compactors

Balers

Job description

Position: Warehouse Specialist

Department: Transportation/Warehouse

Reports to: Distribution Center Supervisor

Status: Non-Exempt

Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve.

Summary

Perform a variety of material handling duties and responsibilities to ensure the consistent flow of materials throughout the donated goods and retail division.

Duties and Responsibilities

• Assist in general warehouse operations by performing assigned duties in warehouse, post- consumer sorting of commodities, outlet rotation and tipping.
• Accurately completes paperwork including but not limited to: Truck manifest forms, powered industrial equipment inspections, SAP scanning.
• Maintains a clean and organized work area that is cleaned of dust, debris, loose clothing and any hazards during and at the end of each shift.
• Receives goods from the general public; to include, but not be limited to: Greets and assists donors by providing information; unloads donations; offers and provides receipts, determines what is acceptable according to criteria; rejects unusable items tactfully; as per training, provides tax information per guidelines; maintains excellent public relations at all times; sorts donations into proper containers and removes trash; completes all necessary paperwork such as daily donor logs, donor receipts, etc.; keeps donation site clear and clean at all times.
• Presents an appropriate appearance and good customer service to the general public and coworkers.
• Promotes an environment of workplace safety. Assures that duties are performed in a safe manner and safety requirements are adhered to.
• Communicates progress, concerns and issues to Distribution Center Supervisor n a timely manner.

Education and Experience

• No formal education necessary.

Skills/Abilities/Qualifications

• Must be able to read, write and perform simple math.
• Must present a neat appearance and have the ability to communicate effectively with general public.
• Must be able to work with equipment such as pallet jacks, trash compactors, balers and operate equipment following all safety guidelines at all times.
• Must have the flexibility to work overtime and varied hours to include Saturdays and Sundays.

Physical Requirements

• Ability to work in all weather extremes.
• Ability to work around dust, dirt, fumes and varied noise levels.
• Ability to walk and stand for a full day.
• Ability to stand continuously for more than 75% of the shift.
• Ability to climb, stoop, crouch, reach, and bend.
• Ability to bend, kneel and stoop to open and close doors and secure loads for 10% of the shift.
• Ability to lift, push and pull up to 50 pounds frequently and 100 pounds occasionally.
• Ability to push and pull various carts requiring a force of 50 pounds a distance of 150 feet for 25% of the shift.
• Ability to push and pull manual pallet jacks with gaylords or other material requiring an initial force of 60 pounds and distance of 100 feet for 25% of the shift.
• Ability to push and pull the speed lift requiring an initial force of 60 pounds a distance of 20 feet up to four times per shift.
• Ability to lift 50 pounds from ground level to waist level frequently for more than 75% of the shift.
• Ability to lift 75 pounds from ground level to waist level once per shift.
• Ability to step up 24 inches at a time onto forklifts and/or truck cab steps for 10% of the shift.
• Visual and hearing acuity (with correction) that meets standard vision and hearing test criteria.

Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.