Warehouse Services Manager

Iowa 80; Walcott (IA); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Paid Friday

Health Insurance

Dental Insurance

Life Insurance

401K with company match

Paid Vacation

Profit Sharing

Employee discounts on fuel, merch, and

meals

Advancement opportunities

Job summary

Iowa 80 Group seeks a Warehouse Services Manager to lead the Distribution Center operations in Walcott, IA, driving improvements and supporting growth for our retail stores.

The role requires managing assets and inventory, coaching staff, ensuring safety, and delivering accurate reporting. You will collaborate with senior leadership to optimize processes, reduce costs, and enhance customer satisfaction. This is a full‑time on‑site position at the World’s Largest Truckstop campus.

Qualifications

• Bachelor's degree preferred in Business Management, Logistics, or related field.
• 3+ years of management experience in warehouse, distribution, or logistics operations.
• Strong analytical and problem‑solving skills using KPIs, reporting, and data for improvement.
• Knowledge of WMS, inventory management, order fulfillment, and warehouse operations.

Responsibilities

• Oversee asset protection and safety within the Distribution Center.
• Manage inventory accuracy and product slotting to maintain sellable condition.
• Train staff on system enhancements and continuous improvement.
• Lead and develop a high‑performing warehouse team and foster a collaborative environment.
• Support growth at retail stores by preventing warehouse failures and lost sales.
• Ensure compliance with safety regulations and regulatory requirements.
• Set and monitor operational, financial, service, and customer satisfaction goals.
• Serve as a subject matter expert for the Warehouse Management System and coordinate upgrades.

Skills

Leadership

Warehouse operations

Data analysis

KPIs/Reporting

Education

Bachelor's degree in Business or related field

Tools

Warehouse Management System (WMS)

Job description

The Warehouse Services Manager is a critical leadership role responsible for managing, improving, and growing the Iowa 80 Group Distribution Center. This individual will support the Distribution Center's day-to-day operations.

The ideal candidate is a highly motivated, results-oriented leader with a proven track record in distribution, warehouse operations, business development, and process improvement.

Responsibilities

• Responsible for the condition and protection of assets within and around the Distribution Center.
• Responsible for the management of inventory, including knowing where product is slotted and keeping it in good and saleable condition.
• Train Distribution Center staff on system enhancements, cross-training, and continuous improvement in their work.
• Lead, coach, and develop a high-performing team of warehouse employees. Foster a positive and collaborative work environment that promotes teamwork, safety, and employee engagement. Conduct performance reviews and provide ongoing feedback and development opportunities.
• Support growth at our retail stores, understanding that warehouse failures lead to lost sales.
• Ensure a safe working environment and enforce all safety regulations and company policies. Maintain compliance with all relevant regulatory requirements.
• Establish and monitor operational, financial, service, and customer satisfaction goals for the Distribution Center.
• Become an Expert in the Warehouse Management System and assist with system upgrades and testing.
• Collaborate with senior staff to develop and implement information and reports that meet business requirements.

Requirements

• Bachelor's degree in Business Management, Supply Chain Management, Logistics, or a related field is preferred.
• 3+ years of management experience in warehouse, distribution, logistics, supply chain, or 3PL operations.
• Strong analytical and problem-solving skills with experience using KPIs, reporting, and data to improve operational and financial performance.
• Knowledge of WMS, inventory management, order fulfillment, and warehouse operations
• Proven experience improving warehouse efficiency, capacity, inventory accuracy, workflows, productivity, and operating costs.
• Experience developing warehouse processes, policies, procedures, and service standards.
• Strong understanding of cost control, labor utilization, inventory management, and profitability.
• Excellent organizational and communication skills with the ability to work effectively across departments and with customers.
• Demonstrated initiative, accountability, and a continuous-improvement mindset.
• Commitment to safety, compliance, quality, and customer service.

Benefits

• Paid every Friday!
• Excellent Health Insurance - Dental Insurance - Life Insurance
• Advancement opportunities!
• Gain financial security with a 401K that offers a company contribution!
• Paid Vacation
• Profit Sharing
• Employee discounts on FUEL, merchandise, and meals.

This full-time position is at the Iowa 80 Group Distribution Center in Walcott, Iowa, home of the World's Largest Truckstop. The schedule is Monday through Friday, 8:00 AM-5:00 PM.

A pre-employment drug test, physical, and background check are required.