Warehouse Service Lead

Strattec Security Corporation; Milwaukee (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

STRATTEC Security Corporation is seeking a detail-oriented shipping coordinator to manage customer orders from entry to shipment. You will verify requirements, coordinate production and shipments, and ensure accurate inventory levels across the supply chain.

The role emphasizes timely processing, communication with customers and internal teams, and maintaining high standards of order accuracy and housekeeping in the warehouse.

Qualifications

• GED or high school diploma required with 2 years related experience.
• Experience with order entry, shipment coordination, and customer requirements.
• Ability to analyze inventory and maintain accuracy in reports.

Responsibilities

• Interacts with Customer Service Rep to understand customer requirements.
• Manages orders from entry to shipment and notifies customers of status.
• Coordinate production, equipment, and daily shipments with stock pickers.
• Verify stock availability and FIFO compliance, assign pick locations.
• Process invoices and maintain orderly files for all orders.

Skills

Customer service

Inventory management

Order processing

Communication

Education

GED or High School diploma

Tools

AS400

Job description

Responsibilities

STRATTEC Security Corporation is one of the world's largest suppliers providing access and security systems to the automotive market. This drives us to be an innovative company with the latest technology. STRATTEC creates exciting opportunities to people who like to work in an environment that challenges them to be creative, deal with multiple customers and projects, and research the latest technology. You will help STRATTEC to be a pioneer by working closely with the largest automotive customers in the world along with the largest electronic partners.

Let us know who you are! We want to know what motivates you and why you are the ideal candidate for our growing team. The ideal candidate will possess a team oriented attitude; have a multidiscipline background, and a passion for innovation. We are looking for leadership skills to develop a new group internally.

If you are one who like to build a team, has strong skillsets and likes to see your own ideas come to life, apply quickly!

SUMMARY

Interacts with the Customer Service Representative in terms of understanding and meeting the agreed upon customer requirements. Verifies, prints, and analyzes the product requirements received daily from the customers. Coordinates Production, equipment, and daily shipments with the stock pickers. Finalizes the shipping function in terms of documentation and notification to the customer that the shipment was made. There are customer orders to be processed in a timely and accurate manner. Coordinate with receiving area all receiving issues through the system AS400 (Nutech), and other Systems, by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintains favorable contact with the corresponding Customer Contacts
• Manages customer product order from order entry to shipment.
• Reviews STRATTEC product inventories to make sure appropriate Inventory levels are maintained and follows up with the corresponding plant when they fall below the established levels
• Has complete understanding of each customer's ordering systems, and delivery expectations.
• Analyze, find cause and correct shipping discrepancies between STRATTEC and customer records.
• Fill out premium freight forms, as needed.
• Participate in customer provided training sessions.
• Advise the Customer Service Representative on the team of customer service delivery issues.
• Advise the Customer Service Representative on the team of new or revised expectations by the customer.
• Reviews Invenotry of components from the Plants and requests replenishment of components as needed
• Contact the corresponding Planners to cover open orders, and maintain strategic buffer in place
• Generates Orders activity reports and provides reports to Customer upon request
• Get daily pick list/orders report.
• Oversee the Production of components with the right Quality
• Oversee the good Care & Maintenance of the equipment in his cell
• Coordinate with Customer Service Representatives and/or Production Planners for special shipments.
• Verify stock available following FIFO procedures, assign pick location and give to warehouse operators to prepare.
• Process invoices for all orders picked in accordance to customer orders where applicable.
• Print all unit related e-mail and ship in accordance to instructions on e-mails.
• Verify that the loading of material on the assigned carrier is correct and that the proper carrier and Service level is used.
• Report any problems or shipping irregularities to the Distribution Manager and/or Customer Service Representative on their team.
• Receive, verify, and process in the system all components parts received from the Plants
• Receive special deliveries and customer returns
• Report packaging needs timely to Juarez for replenishment
• Maintain High levels of Inventory Accuracy of the items in his area
• Keep files and documentation of all orders in an orderly manner, and easy to retrieve when needed
• Maintain high standards of Order & Housekeeping in his/her area
• This area is Security sensitive. He/She must maintain strict access policy

Qualifications

EDUCATION and/or EXPERIENCE

The position requires a minimum GED or High School diploma, and 2 years related experience and/or training; or equivalent combination of education and experience.

STRATTEC SECURITY CORPORATION is an equal opportunity employer and practices affirmative action to recruit, hire, train, upgrade, transfer and promote persons in all job titles without regard to race, color, creed, religion, sex, age, national origin, disability or protected veteran status.