Warehouse Package Handler Lead

OnTrac; Grand Rapids (MI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) with company match

Referral bonus program - up to $500

Paid sick leave

Job summary

OnTrac is seeking a Warehouse Package Handler Lead to supervise offloading, loading and sorting of packages. The role partners with Area and Operations Managers to train new hires and improve key metrics in a fast-paced environment.

The position requires a high school diploma or GED, 1 year of industry and leadership experience preferred. You will lift 25-35 lbs regularly and handle heavier loads with pallet jacks. 18+ years old and on-site work in Kentwood, MI.

Qualifications

• High school diploma or GED preferred.
• 1 year of industry experience.
• 1 year of leadership experience preferred.
• Regularly lift, push, pull 25-35 lbs; up to 50 lbs occasionally; up to 150 lbs with pallet jack.

Responsibilities

• Promote a safe work environment by enforcing safety protocols.
• Train and guide Package Handlers with hands-on demonstrations.
• Oversee package handling, sorting, and inspection for accuracy and minimal damage.
• Monitor equipment functionality and submit maintenance requests.
• Check in/out third-party drivers and verify credentials.

Skills

Leadership

Industry experience

Lifting

Education

High school diploma / GED

Job description

OnTrac is hiring a Warehouse Package Handler Lead. This position plays a crucial role in overseeing the offloading, loading, and sorting of packages for distribution. Our Package Handler Leads are the ultimate team players. They work closely with Area and Operations Managers to train new hires, support business metrics, and uphold company values.

Location: 4647 60Th St SE Kentwood, MI 49512

Pay: $20.50 per hour

Shift: Sunday - Thursday from 5:30 AM to 10:30 AM. Hours are subject to change based on the needs of the business.

Unpacking the Benefits

We offer benefits designed to support your well‑being and financial security.

Pay & Financial

• Supplemental Plan with various reimbursable benefits
• 401(k) with company match
• Referral Bonus Program - up to $500 per referral!

Time Off & Premium Pay

• Eligible for Paid Sick Leave, in compliance with applicable state and local regulations
• Premium pay for hours worked on New Years’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day

Workplace Support

• Safe and clean work environment
• Employee Assistance Program

The Must-Haves

• High school diploma or general education degree (GED) preferred
• 1 year of industry experience
• 1 year of leadership experience preferred
• Regularly lift, push, pull 25-35 lbs. Occasionally carry up to 50 lbs. And occasionally push or pull up to 150 lbs. using a pallet jack or gaylords to transport large packages.
• Must be at least 18 years of age

Your Mission In Motion

• Promote a safe work environment by enforcing company safety protocols, including dock, conveyor, and lockout/tagout procedures.
• Train and guide Package Handlers, providing hands‑on demonstrations and ongoing performance feedback.
• Oversee package handling, sorting, and inspection processes to ensure accuracy, prevent damage, and avoid misroutes.
• Monitor equipment functionality, submit maintenance requests, and manage damaged freight according to company procedures.
• Check in/out third-party drivers, verify credentials, and ensure proper documentation and manifest accuracy.

Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.

OnTrac is proud to be an Equal Opportunity Employer

OnTrac is an equal opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace.

Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer.