Warehouse Order Fulfillment Specialist

BJ's Wholesale Club, Inc.; Northborough (MA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Weekly Pay

Daily Pay

Free BJ's Memberships

Generous Paid Time Off

Flexible health benefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ's Wholesale Club, Inc. is seeking a team member for general warehouse activities, including picking merchandise, using RF scanners, and moving items to staging areas. This role also supports Omni initiatives like BOPIC, curbside, express pay, and ship-from-club while maintaining high service standards.

You will contribute to safe, efficient operations and participate in a culture of teamwork, inclusion, and respect. Regular attendance and a proactive approach are essential.

Responsibilities

• Processes member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list.
• Utilizes a handheld scanner device (RF) to pick orders from the sales floor.
• Uses handheld scanner device (RF) to verify merchandise.
• Moves merchandise from sales floor to staging area.
• Communicates problems with inventory and/or equipment and communicates expired or short-dated items included on pick list.
• Communicates with club team when merchandise needs to be replenished.
• Works with team to have merchandise pulled from reserve area to avoid sales floor replenishment.
• Ensures all orders are picked in a timely manner to meet productivity requirements.
• Works with a high level of urgency to ensure deadlines are met including KPIs.
• Follows SOP for BOPIC, Curbside and Ship from Club.
• Takes responsibility for performance and works with club leadership on improvements.
• Securely packages the order per SOP.
• Maintains the SFC area neat, clean, organized.
• Performs housekeeping duties including removing trash and cardboard.
• Handles damaged goods and spoiled products per SOP.
• Processes returns to the club and decides on DDR or Membership desk handling.
• Maintains club policies and procedures and adheres to dress code.
• Meets OMNI productivity SLAs and metrics.
• Performs other duties including working in other departments.

Job description

BJ's Wholesale Club, Inc. is seeking a team member for general warehouse activities, including picking merchandise, using RF scanners, and moving items to staging areas. This role also supports Omni initiatives like BOPIC, curbside, express pay, and ship-from-club while maintaining high service standards.

You will contribute to safe, efficient operations and participate in a culture of teamwork, inclusion, and respect. Regular attendance and a proactive approach are essential.