Warehouse & Order Fulfillment Associate

Kruk Cards; Rochester (MI); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Job summary

Kruk Cards is seeking a Warehouse & Order Fulfillment Associate to join our on-site team in Rochester, MI. The role involves receiving shipments, organizing inventory of trading cards and collectibles, and preparing customer orders for shipment with careful handling and labeling.

The ideal candidate can operate warehouse equipment safely, maintain an orderly environment, and support inventory inquiries. Full-time and part-time opportunities are available; experience in fulfillment or retail is a

Qualifications

• Ability to perform core warehouse tasks: packing, unloading, sorting inventory efficiently and accurately.
• Regularly lift and move boxes weighing 40–60 lbs.
• Strong attention to detail and basic math; follow written and verbal instructions.
• Comfort in a fast-paced, team-oriented warehouse; fulfillment or retail experience is a plus but not required.
• Reliable attendance and time management; ability to stand for extended periods.
• Interest in trading cards or collectibles is beneficial but not required.
• Strong customer service skills to assist with order-related questions.

Responsibilities

• Receive and unload shipments.
• Sort and organize trading cards and collectibles.
• Pick, pack, and prepare customer orders for shipment; ensure items are protected and labeled.
• Operate warehouse equipment (e.g., pallet jacks) according to safety guidelines.
• Support customer service needs related to inventory or order status.
• Collaborate with team members to meet daily fulfillment goals.

Skills

Packing

Unloading

Attention to detail

Basic math

Team environment

Customer service

Being coachable

Tools

Pallet jack

Job description

Company Description

Kruk Cards is a long-established trading card and collectibles business, founded in 1987 and headquartered in Rochester Hills, Michigan. The company buys and sells a wide range of items, including sports cards, Pokémon, jerseys, equipment, autographs, and vintage collections. With over 35 years of experience, Kruk Cards is known for fair pricing, honest transactions, and strong customer service.

Role Description

The Warehouse & Order Fulfillment Associate is a full-time or part-time, on-site role based in Rochester, MI. This position includes, but is not limited to: receiving and unloading shipments, accurately sorting and organizing trading cards and collectibles, and maintaining an orderly warehouse environment. The associate picks, packs, and prepares customer orders for shipment, ensuring items are correctly selected, well protected, and labeled. The role may involve operating warehouse equipment, such as pallet jacks, in accordance with safety guidelines. The associate also helps support customer service needs related to inventory or order status and collaborates with team members to meet daily fulfillment goals.

Qualifications

• Ability to perform core warehouse tasks, including Packing, Unloading, and sorting inventory efficiently and accurately
• Ability to regularly lift and move boxes or products weighing approximately 40–60 lbs
• Attention to detail, basic math skills, and the ability to follow written and verbal instructions
• Comfort working in a fast-paced, team-oriented warehouse environment; prior experience in fulfillment or retail is a plus, but not required
• Reliable attendance, time management skills, and the ability to work on your feet
• Interest in trading cards or collectibles is beneficial but not required
• Strong Customer Service skills to assist with order-related questions and support a positive experience for collectors
• The ability to be coached/taught

Compensation and Benefits

• $18.00 per hour
• Health insurance available to full-time employees
• 401(k) with company match up to 3%
• Full-time and part-time opportunities available