Warehouse Operations - Warehouse Lead Z5

CJ Logistics America; Matteson (IL); On-site; USD 34,000 - 35,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) retirement

Paid time off

Tuition assistance

Earned wages access

Advancement opportunities

Culture of high performance

Job summary

CJ Logistics America is seeking a Warehouse Lead to oversee daily warehouse operations on 2nd shift in Matteson, IL. You will assign tasks, coach staff, and ensure safety, quality, and productivity across the team.

Role requires 3+ years in warehousing, forklift and pallet jack operation, and strong communication. On-site with competitive pay and benefits; schedule may include evenings and weekends.

Qualifications

• High School Diploma or GED or equivalent experience.
• 3+ years of related warehouse experience required.
• Knowledge of warehouse practices, policies, and procedures.
• Ability to operate forklift equipment and electric pallet jacks.
• Strong communication and conflict resolution skills.
• Detail oriented with the ability to manage multiple tasks.

Responsibilities

• Coordinate daily warehouse operations and assign tasks.
• Monitor floor operations and provide real-time support.
• Assist with scheduling and planning of activities.
• Perform production tasks using material handling equipment.
• Coach, train and develop staff; ensure safety and quality.
• Promote teamwork and effective communication across shifts.

Skills

Leadership/Coaching

Communication

Attention to detail

Independent working

Multitasking

Instruction following

Problem solving

Teamwork

Education

High School Diploma or GED

Tools

Forklift operation

Electric pallet jack

WMS familiarity

Labor management systems

Label printing systems

Job description

Who We Are And Why We’re Hiring

CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.

CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.

Schedule:

2nd Shift - Monday to Thursday from 3:00 pm - 1:30 am

Compensation

Base Hourly Wage: $24.96 per hour
Shift Differential: $0.50 per hour

Position Overview

The Warehouse Lead is responsible for coordinating and overseeing daily warehouse operations as directed by management. This role may assign work, coach employees, and provide operational support, serving as a key resource for process improvement, training, and maintaining high standards of safety, quality, and productivity.

Essential Job Duties & Responsibilities

Operations Coordination

• Assign daily tasks to warehouse production workforce and support staff to ensure efficient workflow and coverage.
• Monitor operations on the warehouse floor and provide real-time problem-solving and support.
• Assist with scheduling and planning of warehouse activities as directed by the Supervisor.
• This role may also perform production work utilizing various forms of material handling equipment including, but not limited to a Forklift or Electric Pallet Jack as needed to support workflow, business demands, cover staffing gaps, and ensure operational targets are met.

Coaching, Training & Leadership

• Serve as a role model and resource for operational excellence across all warehouse roles.
• Coach and provide on-the-job training for new and existing employees, including operational procedures and safety practices.
• Collaborate with the Warehouse Trainer to certify employee skill sets and support ongoing development.

Quality, Safety & Compliance

• Conduct regular audits of warehouse processes, policies, and trailer operations to ensure compliance.
• Foster a positive employee relations climate and assist in conflict resolution as needed.
• Support process improvement initiatives and participate in site safety and leadership training.
• Promote and enforce the use of personal protective equipment (PPE) and adherence to safety protocols.

Communication & Teamwork

• Communicate effectively with warehouse staff, supervisors, and management to share updates and resolve issues.
• Encourage a positive workplace culture through leadership, team building, and recognition.

Required Qualifications

Perform other related job duties as assigned or required

• High School Diploma or GED Equivalent – or equivalent relevant experience.
• At least three (3) years of related experience.
• Extensive knowledge of warehouse practices, policies, and procedures.
• Demonstrated ability to teach, coach, and delegate operational tasks.
• Ability to operate forklift equipment, including electric pallet jacks, assigned to building.
• Basic math and reading skills.
• Strong interpersonal communication and conflict resolution skills.
• Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
• Capable of working independently with minimal supervision.
• Ability to follow written and verbal instructions.
• Ability to operate material handling equipment including, but not limited to a forklift and electric pallet jack.

Preferred Qualifications

• Previous experience in warehouse or logistics environments.
• Prior experience leading or training warehouse teams.
• Exposure to basic employment law and workplace safety regulations.
• Familiarity with warehouse management systems (WMS).
• Familiarity with labor management systems and process improvement methods.
• Familiarity with electronic record-keeping and label printing systems.
• Experience collaborating with customer operations or inventory teams.

Physical Requirements

• Stand and/or walk for extended periods (up to 10 hours, depending on shift)
• Sit, stand, walk, bend, stoop, kneel, crouch, or crawl as needed
• Climb stairs, ladders, and/or scaffolds at various heights including ground-level and racking zones frequently
• Reach with hands and arms overhead and below waist level
• Lift, carry, push, or pull up to 50 pounds
• Occasionally lift heavier items with or without assistance
• Use fine motor skills/manual dexterity to operate equipment, tools, or keyboards
• Frequently use hands and fingers to handle, grasp, or control objects
• See clearly at close range and at distance, with peripheral vision, depth perception, and the ability to adjust focus
• Hear and understand verbal instructions, alarms, and equipment signals in a noisy environment

Work Environment

• Varying temperatures, including but not limited to refrigerated or non-climate-controlled areas
• Loud noise levels, such as machinery, forklifts, and conveyor systems
• Dust, odors, and airborne particles
• Concrete flooring and moving mechanical equipment
• Frequent exposure to powered industrial vehicles and warehouse traffic

The employee is required to wear personal protective equipment (PPE) such as steel-toed shoes, safety glasses, and high-visibility vests.

Location/Remote Eligibility

This role may be performed on-site only.

Schedule

Work hours may vary by shift assignment and may include evenings, weekends, holidays, and overtime based on business needs.

What We Offer

• Competitive compensation
• Medical, dental, vision, life, and disability insurance
• 401(k) retirement savings
• Paid time off
• Tuition assistance
• Early access to earned wages
• High-performance culture with a continuous improvement mindset
• Opportunities for advancement!

CJ Logistics About Statement

At CJ Logistics, we value diversity, equity, and an inclusive workplace. If you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply. We are proud to be an Equal Employment Opportunity employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or related medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. This job posting sets forth the essential job duties and responsibilities for the position. An employee assigned to this position must be able to perform these essential functions with or without reasonable accommodation. The Company will provide reasonable accommodation(s) to a disabled employee in accordance with, and as required by, applicable law. This job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pursuant to the California Fair Chance Act and other applicable federal, state, and local fair chance laws, the Company will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law. CJ Logistics participates in the E-Verify program. This position is not eligible for visa sponsorship or support for work authorization. CJ Logistics is committed to equal employment opportunity and providing equal access to applicants with disabilities. If you require a reasonable accommodation or wish to request an alternative, non-automated evaluation process due to a disability, medical condition, or neurodivergence, please contact our Talent Acquisition Accommodations Team at [e-mail]. Requesting an accommodation or alternative review process will not negatively affect your candidacy.