Warehouse Operations Supervisor, Outbound

Cardinal Health, Inc.; La Vergne (TN); On-site; USD 69,000 - 98,000; Full time

Benefits offered by this job

Health insurance

401k savings plan

Paid time off

Early wage access (myFlexPay)

Job summary

Cardinal Health in La Vergne, TN, seeks a Supervisor, Warehouse Operations to lead a team responsible for pick, pack and ship activities on day or night shifts. You will coach staff, monitor safety, quality and productivity, and ensure on-time shipments that uphold Cardinal Health's service standards.

You will schedule and prioritize work, analyze metrics, conduct performance evaluations, participate in recruiting and onboarding, and drive operational excellence across the warehouse.

Qualifications

• 4-8 years of experience, preferred.
• High School Diploma, GED or equivalent work experience, preferred.

Responsibilities

• Supervises the daily work assignments and performance of Group Leads and Associates.
• Tracks efficiency and productivity metrics to determine tasks behind- or ahead-of-schedule, and provides hands-on guidance to ensure tasks are completed safely.
• Monitors productivity and quality metrics including cycle times, lines per hour, shortages, damaged units, and missed dispatches; reports to Manager, Warehouse Operations.
• Determines root causes of productivity or safety issues and directs staff to resolve them.
• Identifies opportunities to improve operations and supports operational excellence initiatives.
• Performs performance evaluations and provides coaching; conducts interviews and onboarding.

Skills

Supervisory experience

Education

High School Diploma

GED or equivalent

Job description

What Warehouse Operations contributes to Cardinal Health

Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning.

Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.

Job Summary

The Supervisor, Warehouse Operations supervises a team of Associates and ensures that pick, pack, and ship operations are safe, efficient, and of high quality. With responsibility for a day or night shift, the Supervisor continually monitors efficiency and quality metrics, assigns work and provides coaching to supervised staff, and addresses a variety of operational issues. The Supervisor directly contributes to Cardinal Health’s customer service reputation by ensuring that shipments are on-time and of high quality, develops the Warehouse Operations talent pool, and enhances operational excellence.

Schedule: Monday through Friday, 7:30am to 4:00pm or until task complete

Responsibilities

• Supervises the daily work assignments and performance of Group Leads and Associates. Tracks efficiency and productivity metrics to determine which tasks are behind- and ahead-of-schedule, and provides hands‑on guidance to Associates to ensure that pick, pack, and ship tasks are completed correctly and safely.
• Ensures that all warehouse systems are ready and schedules and prioritizes the work that each Group Lead and team of Associates will complete. Tracks employee attendance and ensures necessary employee headcount to achieve objectives.
• Monitors continually productivity and quality metrics including cycle times, lines per hour, shortages, damaged units, missed dispatches, and missed scans, among others. Regularly reports on team performance to the Manager, Warehouse Operations.
• Determines the productivity or safety issue root cause and directs supervised staff on resolving the issue and maintaining operations. Promptly and thoroughly documents the issue and communicates the root cause and resolution to the Manager, Supervisors, and other internal stakeholders as necessary.
• Proactively identifies opportunities to improve operations and mitigate risks within supervised team and broader warehouse operations. Provides input into operational excellence initiatives and ensures that there are implemented correctly within own area.
• Conducts performance evaluations and provides one‑on‑one feedback to encourage Associates’ development. Identifies Associates capable of working as Group Leads. Creates performance improvement plans for staff and administers discipline when necessary.
• Participates in the interviewing and selection of new Associates and provides trainings during employee onboarding.

Qualifications

• 4-8 years of experience, preferred
• High School Diploma, GED or equivalent work experience, preferred

What is expected of you and others at this level

• Coordinates and supervises the daily activities of operations or business staff
• Administers and exercises policies and procedures
• Ensures employees operate within guidelines
• Decisions have a direct impact to work unit operations and customers
• Frequently interacts with subordinates, customers, and peer groups at various management levels
• Interactions normally involve information exchange and basic problem resolution

Anticipated salary range:$68,500 - $97,700

Bonus eligible:No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well‑being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short‑and‑long term disability coverage
• Work‑Life resources
• Paid parental leave
• Healthy lifestyle programs

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.