Warehouse Operations Supervisor- Final Mile

GEODIS; Chesapeake (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Fair pay & bonus opportunities

Flexible shifts (days/nights)

Earned on-demand pay

Healthcare access

Job summary

GEODIS in Chesapeake, VA seeks a Warehouse Operations Supervisor for Final Mile to lead dispatch teams and oversee daily loadouts and contractor coordination. The role involves supervising day-to-day operations, ensuring on-time dispatch, and maintaining safety standards while coordinating with drivers and clients.

The ideal candidate has 2+ years in final mile or warehouse supervision, with experience in dispatch systems and strong organizational skills.

Qualifications

• Minimum 2 years of related final mile, warehouse, or distribution center experience.
• Experience leading dispatch operations and coordinating with contractors.
• Familiarity with delivery management or routing software is preferred.

Responsibilities

• Direct hiring and management of the dispatcher role and direct reports.
• Supervise daily loadout, staging freight, and on-time truck dispatch.
• Lead daily stand-ups with independent contractors and communicate routes and safety topics.
• Monitor dispatch operations, track routes, and escalate issues as needed.
• Provide first-line response to client issues and coordinate with senior management.
• Oversee end-of-day contractor check-in and returns reconciliation.
• Maintain accurate records in delivery management platforms (e.g., DispatchTrack).
• Manage operations in the absence of the Assistant/Senior Manager to ensure continuity.
• Enforce safety, uniform, and service standards; suggest process improvements.
• May oversee inbound and outbound warehouse operations and client relations.

Skills

Dispatcher supervision

Leadership/people mgmt

Routing software

PC proficiency

Education

High school diploma or GED

Tools

DispatchTrack

Excel

Outlook

Job description

WAREHOUSE OPERATIONS SUPERVISOR- Final Mile

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Look what you’ll get by joining theGEODISteam!

• Get Good Money– Fair pay and some jobs come with bonus opportunities.


• Get the Right Job/Right Schedule– Part-time, full-time, seasonal – days, nights, weekends, and even gig work. We have the job and shift you want.*


• Get Paid Early– Payday as early as you want. Access your earnings on demand.


• Get Free Healthcare– Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.*


• Get a Break– Paid holidays, time off, short-term disability, and new parent leave are a few of the ways we support time away from work to take care of your life.*


• Stay Safe– We pride ourselves on a safe, clean, and healthy work environment for everyone.


• Get a Voice– We are always asking our teammates to tell us how to make their experience working at GEODIS even better.


• Get Promoted– When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.


• Get a Boost– Our \"GEODISCompassion Fund\" makes one-time grants to teammates who have experienced unexpected catastrophes.


• Get Involved– Volunteer in your community or donate to the \"GEODISFoundation\" or \"GEODISCompassion Fund\".


• Have FUN– Work with fun, supportive people just like you!


• Find Your Place– We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.


• Find Your Future– Whether you are interested in the opportunity to work seasonally or looking to launch your career,GEODISis the place!

*Eligibility varies based on location, job, employee type, or length of service.

What you will be doing:

• Primary responsibility for hiring and managing the dispatcher role.


• Has direct reports and is responsible for supervisory duties and/or has significant input in employment decisions, such as: hiring, firing, training, coaching, directing and evaluating the work of subordinates, disciplinary action, timekeeping approval, etc.


• Responsible for accurate daily loadout, including staging freight, verifying manifests, and ensuring trucks are dispatched on time.


• Assumes management of the daily stand-up with independent contractors, communicating route assignments, service expectations, and safety topics when Assistant Manager is not present.


• Responsible for dispatch operations throughout the day, tracking routes, escalating exceptions, and maintaining communication with drivers in the field.


• Provides first-line response to client and customer issues during the operating day, escalating to the Assistant Manager or Senior Manager when required


• Oversees contractor end-of-day check-in, including paperwork review, undelivered product reconciliation, and the product returns process


• Maintains accurate records in the delivery management platform (e.g., DispatchTrack), including route completion, exceptions, and returns.


• Assumes management of the operation in the absence of the Assistant Operations Manager or Senior Manager, ensuring continuity of dock, dispatch, and customer service execution.


• Enforces company and customer policies and procedures, including safety, uniform, and service standards


• Responsible for monitoring processes and recommend improvements to the Assistant Operations Manager.


• May be responsible for the inbound and outbound warehouse operations.


• Establishes and maintains a strong positive relationship with the client.


• May make recommendations to management pertaining to related work processes, practices, issue escalation and resolution of issues, etc.

Requirements:

Minimum 2 years of related final mile, warehouse, or distribution center experience

• Prior lead, dispatcher, or supervisory experience preferred


• Experience working with independent contractors or third-party carriers preferred


• Experience with delivery management or routing software (e.g., DispatchTrack) preferred


• PC literate with experience using Microsoft Outlook, Word, and Excel

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.

More about GEODIS

GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit www.workatGEODIS.com to learn more.