Warehouse Operations Supervisor – 1st Shift

Jobtailor; New York (NY); On-site; USD 60,000 - 75,000; Full time

Job summary

Jobtailor in New York, NY is seeking an experienced Warehouse Supervisor to manage daily warehouse operations, prepare schedules, and lead a team to meet performance targets.

The role requires coordinating with leadership and other departments, maintaining quality policy adherence, implementing continuous improvement plans, and ensuring a safe, clean environment while complying with GXO 7S.

Qualifications

• 2 years of relevant work experience.
• Experience with Microsoft Office (Word, Excel, Outlook).
• Experience with computerized scanner equipment.
• Availability to work a flexible schedule including overtime, which may include weekends.
• Bachelor's degree in Logistics or related field (preferred).
• 2 years of managerial or supervisory experience (preferred).
• Bilingual English/Spanish (preferred).
• Experience in an AS9100 or ISO environment (preferred).
• Warehousing or 3PL experience (preferred).

Responsibilities

• Ensure efficient daily operations of the warehouse.
• Prepare schedules.
• Supervise the team and provide training and coaching to improve performance.
• Monitor work quality to deliver exceptional customer service.
• Demonstrate understanding of the company quality policy.
• Adhere to the GXO 7S program.
• Communicate with leadership, team members and other departments.
• Implement continuous improvement action plans.
• Maintain a clean environment.

Skills

Warehouse operations management

Team supervision and training

Microsoft Office proficiency

Bilingual English/Spanish

AS9100/ISO environment experience

Education

Bachelor's degree in Logistics or related field

Tools

Microsoft Office Suite

Computerized scanner equipment

Job description

• Ensure efficient daily operations of the warehouse
• Prepare schedules
• Supervise the team and provide training and coaching to improve performance
• Monitor work quality to consistently deliver exceptional customer service
• Demonstrate an understanding of the company quality policy
• Adhere to the GXO 7S program
• Communicate with leadership, team members and other departments
• Implement continuous improvement action plans
• Maintain a clean environment

Requirements

• 2 years of relevant work experience
• Experience with Microsoft Office (Word, Excel and Outlook)
• Experience with computerized scanner equipment
• Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends
• Bachelor's degree in Logistics or a related field (preferred)
• 2 years of managerial or supervisory experience (preferred)
• Bilingual English/Spanish (preferred)
• Experience in an AS9100 or ISO environment (preferred)
• Warehousing or Third-Party Logistics (3PL) experience (preferred)
• Ability to lift objects of various shapes, sizes and weights
• Ability to stand, sit or walk for extended periods of time
• Ability to reach above the head, bend, climb, push, pull, twist, squat and kneel
• Ability to handle or manage tools or equipment
• Ability to tolerate hot or cold warehouse environments
• Conditional offer recipients may be required to take and pass a pre-employment drug test

Core Competencies

Demonstrates strong leadership and supervisory skills in warehouse operations, with a focus on training, performance improvement, and adherence to quality standards. Proficient in Microsoft Office and experienced in logistics and warehousing environments, including AS9100 or ISO compliance.

Highest-signal resume keywords

• Warehouse Operations Management
• Team Supervision and Training
• Microsoft Office Proficiency
• Bilingual English/Spanish
• Experience in AS9100 or ISO Environment

Hard Skills

• Warehouse Operations
• Logistics Management
• Performance Monitoring
• Continuous Improvement
• Computerized Scanner Equipment
• Ability to Lift Objects
• Ability to Stand or Walk for Extended Periods
• Quality Policy Understanding
• GXO 7S Program Adherence
• Flexible Schedule Availability

Soft Skills

• Communication Skills
• Coaching and Mentoring
• Customer Service Orientation

Industry Keywords

• Third-Party Logistics (3PL)
• AS9100
• ISO
• Logistics Degree