Warehouse Operations Supervisor

NFI Industries; South Bend (IN); On-site; USD 52,000 - 76,000; Full time

Job summary

NFI Industries in Indiana seeks a Warehouse Operations Supervisor to oversee day-to-day warehouse activities, manage staff scheduling, and drive on-time shipping and receiving to meet daily goals. The role emphasizes safety, training, and performance coaching within a fast-paced environment.

You will lead with a focus on balancing workloads, optimizing equipment usage, and maintaining accurate timekeeping and reporting. Collaboration with management is essential to achieve production targets.

Qualifications

• Bachelor’s degree in Supply Chain, Business or related field, or 1–5 years supervisory experience.
• High School Diploma required.
• Experience with Warehouse Management Systems (Manhattan preferred).
• Proficient in Microsoft Office applications.

Responsibilities

• Develops and implements shipping/receiving work schedules to meet goals.
• Supervises warehouse personnel and matches skills to work required.
• Directs inbound/outbound shipments and ensures timeliness and accuracy.
• Ensures equipment is used efficiently and coordinates maintenance.
• Reviews daily objectives and determines productivity requirements.
• Balances labor with leaders to maintain appropriate staffing levels.
• Drafts and submits daily end-of-shift reports.
• Recommends operational initiatives and works on improvement programs.
• Leads pre-shift meetings and coaches personnel for effectiveness.
• Develops onboarding and training programs for new hires.
• Maintains HR practices and handles employee relations with management/HR.
• Provides feedback and conducts hourly performance reviews.
• Maintains accurate timekeeping records and stays current on tools and systems.
• Travel to other warehouses and participate in department/company meetings as needed.
• Supports safety programs and OSHA compliance to maintain a safe workplace.

Skills

Supervisory experience

Leadership

Communication skills

Analytical skills

Customer service

Bilingual English/Spanish

Flexibility (nights/weekends)

Team building

Education

Bachelor’s degree in Supply Chain / Business or related

High School Diploma

Tools

Manhattan WMS

Microsoft Office

Job description

Overview

The Warehouse Operations Supervisor is responsible for the efficient day-to-day operation of the warehouse with particular emphasis on supervising warehouse personnel and achieving daily production goals.

Shifts Available

Monday - Thursday 7 am to 5:30 pm

Friday - Sunday 7 pm to 7:30 am

Responsibilities

Operations Management

• Develops and implements shipping and receiving work schedules and assignments to assure effective and efficient operations to meet goals
• Provides direct supervision to warehouse personnel matching skill and background of personnel to work required.
• Supervises all inbound and outbound shipments to ensure they are correct and carried out in a timely fashion
• Ensures that equipment is utilized in the most efficient manner
• Coordinates the maintenance of equipment with management
• Reviews the daily work objective and determines productivity requirements to produce during the shift to meet the overall building objectives
• Partners with other leaders to balance labor ensuring appropriate levels of staffing
• Drafts and submits daily end of shift report
• Makes recommendations to management on initiatives and programs to improve operations and works on those programs

Employee Relations/Development

• Conducts the daily pre-shift meetings covering previous shifts productivity, operational problems, forecasting workload and any other pertinent company information
• Assists in developing a program to train and motivate personnel for increased effectiveness
• Assists in developing a program for all new personnel and ensures the onboarding program is followed
• Manages and maintains good human resources practices with direct reports, and adherence to established corporate and department policies and procedures
• Works with Management and Human Resources to resolve employee relation issues, discipline actions, problem resolution and terminations
• Provides feedback, coaching, guidance, and recognition to enhance personnel’s skill development
• Plays an active role in employee development and talent selection.
• Provides regular coaching and constructive feedback on performance, prepares and delivers hourly performance reviews
• Maintains accurate timekeeping records
• Exhibits a commitment to self-development by staying current on information, tools, and systems
• Travels to other warehouses and participates in department or company meetings, as necessary

Safety and Security

• Ensures the safe, clean and efficient operation of the warehouse to meet service standards
• Supports all safety programs and OSHA compliance to ensure a safe work environment for all employees
• Follows documented processes for reporting, analyzing, and following up on employee injuries and accidents.
• Ensures employees complete a daily pre-flight and reviews daily

Qualifications

• Bachelor’s degree in Supply Chain, Business or related field, or at least 1-5 years of supervisory experience
• High School Diploma required
• Experience with Warehouse Management Systems (Manhattan preferred)
• Ability to work in a fast paced, quickly changing environment.
• Ability to handle changing priorities and use good judgment in stressful situations
• Experience with seasonal work forces is a plus, but not required.
• Experience with or desire to learn performance metrics, process improvement, and Lean/Six Sigma tools.
• Working knowledge of Microsoft Office applications
• Working knowledge of warehouse / mechanical equipment
• Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary
• Excellent talent management and team building skills
• Excellent verbal, non-verbal, and written communication skills
• Excellent customer service skills specifically with external clients
• Excellent analytical and mathematical skills
• Bilingual English/Spanish preferred, may be required in some locations
• Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.
• Must be able to stand/walk for up to 10-12 hours.
• Lift and move totes up to 50 pounds.
• Regular bending, lifting, stretching and reaching both below the waist and above the head.
• Walking in the distribution center and around area with great frequency; facilities are over a quarter mile in length.
• Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and be able to access all areas of the building without limitations.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

LA County Applicants

The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.

Profit Center

PC-429