Warehouse Operations Supervisor

GEODIS; New Jersey; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Fair pay and bonus opportunities

Flexible shifts (part-time, full-time,

Early payday

Healthcare coverage

Paid holidays

Safe work environment

Career growth and promotions

Compassion Fund support

Job summary

GEODIS is hiring a Warehouse Operations Supervisor - Final Mile to oversee dispatch, coordination with independent contractors, and daily warehouse tasks. The role requires leadership of dispatchers, ensuring on-time loading and routing accuracy while maintaining strong client relationships.

You will manage daily stand-ups, enforce safety and policies, and drive process improvements across dock and delivery operations in a dynamic final-mile environment.

Qualifications

• Minimum 2 years of related final mile, warehouse, or distribution center experience.
• Prior lead, dispatcher, or supervisory experience preferred.
• Experience with independent contractors or third-party carriers preferred.
• Experience with delivery management or routing software (DispatchTrack) preferred.
• PC literate with Microsoft Outlook, Word, and Excel.

Responsibilities

• Hire and manage the dispatcher role.
• Supervise direct reports and responsible for employment decisions such as hiring, firing, training, coaching and evaluating subordinates.
• Ensure accurate daily loadout, including staging freight, verifying manifests, and on-time dispatch.
• Lead daily stand-up with independent contractors and communicate route assignments and safety topics.
• Dispatch operations throughout the day, track routes, escalate exceptions, and communicate with drivers.
• Provide first-line response to client issues during the day and escalate when required.
• Oversee contractor end-of-day check-in, paperwork review, and returns reconciliation.
• Maintain records in the delivery management platform (e.g., DispatchTrack).
• Manage operation in absence of senior manager; ensure dock, dispatch and customer service continuity.
• Enforce safety and company policies; ensure service standards.
• Monitor processes and recommend improvements to the Assistant Operations Manager.
• May be responsible for inbound/outbound warehouse operations.
• Establish strong relationships with the client.
• May make recommendations on work processes and issue resolution.

Skills

Dispatcher

Supervisory experience

Independent contractors

Routing software

Tools

DispatchTrack

Excel

Outlook

Word

Job description

WAREHOUSE OPERATIONS SUPERVISOR- Final Mile

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Look what you’ll get by joining the GEODIS team!

• Get Good Money – Fair pay and some jobs come with bonus opportunities.
• Get the Right Job/Right Schedule – Part-time, full-time, seasonal – days, nights, weekends, and even gig work. We have the job and shift you want.*
• Get Paid Early – Payday as early as you want. Access your earnings on demand.
• Get Free Healthcare – Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.*
• Get a Break – Paid holidays, time off, short-term disability, and new parent leave are a few of the ways we support time away from work to take care of your life.*
• Stay Safe – We pride ourselves on a safe, clean, and healthy work environment for everyone.
• Get a Voice – We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
• Get Promoted – When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
• Get a Boost – Our "GEODISCompassion Fund" makes one-time grants to teammates who have experienced unexpected catastrophes.
• Get Involved – Volunteer in your community or donate to the "GEODISFoundation" or "GEODISCompassion Fund".
• Have FUN – Work with fun, supportive people just like you!
• Find Your Place – We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
• Find Your Future – Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!

*Eligibility varies based on location, job, employee type, or length of service.

What you will be doing:

• Primary responsibility for hiring and managing the dispatcher role.
• Has direct reports and is responsible for supervisory duties and/or has significant input in employment decisions, such as: hiring, firing, training, coaching, directing and evaluating the work of subordinates, disciplinary action, timekeeping approval, etc.
• Responsible for accurate daily loadout, including staging freight, verifying manifests, and ensuring trucks are dispatched on time.
• Assumes management of the daily stand-up with independent contractors, communicating route assignments, service expectations, and safety topics when Assistant Manager is not present.
• Responsible for dispatch operations throughout the day, tracking routes, escalating exceptions, and maintaining communication with drivers in the field.
• Provides first-line response to client and customer issues during the operating day, escalating to the Assistant Manager or Senior Manager when required.
• Oversees contractor end-of-day check-in, including paperwork review, undelivered product reconciliation, and the product returns process.
• Maintains accurate records in the delivery management platform (e.g., DispatchTrack), including route completion, exceptions, and returns.
• Assumes management of the operation in the absence of the Assistant Operations Manager or Senior Manager, ensuring continuity of dock, dispatch, and customer service execution.
• Enforces company and customer policies and procedures, including safety, uniform, and service standards.
• Responsible for monitoring processes and recommend improvements to the Assistant Operations Manager.
• May be responsible for the inbound and outbound warehouse operations.
• Establishes and maintains a strong positive relationship with the client.
• May make recommendations to management pertaining to related work processes, practices, issue escalation and resolution of issues, etc.

Requirements:

• Minimum 2 years of related final mile, warehouse, or distribution center experience
• Prior lead, dispatcher, or supervisory experience preferred
• Experience working with independent contractors or third-party carriers preferred
• Experience with delivery management or routing software (e.g., DispatchTrack) preferred
• PC literate with experience using Microsoft Outlook, Word, and Excel

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Duties as documented in this job description are considered "Essential Functions" and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform "Essential Functions" of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the "Essential Functions".

More about GEODIS

GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit www.workatGEODIS.com to learn more.