Warehouse Operations Supervisor

The Everest Search Group; Hopedale (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

The Everest Search Group is seeking a Warehouse Supervisor in Hopedale, MA to oversee 20+ employees in the operations area and coordinate inventory, receiving, storage, and shipping activities. This on-site, full-time role requires strong attention to accuracy and safety.

Responsibilities include planning schedules, adjusting staffing, training, and maintaining computerized inventory records and performance metrics to ensure smooth warehouse operations.

Qualifications

• High school diploma or GED.
• One to three months related experience and/or training, or equivalent combination of education and experience.

Responsibilities

• Supervises and coordinates the activities of workers in ordering, receiving, storing, inventorying, issuing, and shipping materials.
• Maintains inventory records and cycles counts; audits as needed.
• Plans inbound/outbound schedules to meet customer metrics.
• Assigns staff and adjusts work assignments based on workload.
• Ensures safety procedures are followed and employees are trained.

Education

High school diploma or GED

Related experience or training

Job description

Location

Hopedale, MA

Summary

Supervises and coordinates activities of workers concerned with ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts, in stockroom, warehouse, or yard by performing the following duties.

Essential Duties and Responsibilities

• Maintain adequate records of inventory adjustments – cycles, physicals and catch weight audits performed
• Assist with Inventory Control. Maintains inventory accuracy. Maintain Supply Areas.
• Involves maintaining computerized records of inventory,
• Performing cycle count, investigate variances, adjust inventory records as required
• Reviews inbound appointment log and open order report each day in order to plan work activities.
• Plans inbound and out bound schedules accordingly to meet customer metrics.
• Determines staffing needs based on work load and schedules staff accordingly.
• Assigns workers to specific duties based on work load and shipping schedules.
• Reviews and updates operational procedures as necessary and ensures they are communicated to and understood by the warehouse associates.
• Tracks productivity and qualifies performance by individual, function, and department.
• Works with Inventory Control to ensure the highest level of inventory accuracy possible.
• Manages payroll of department.
• Advises employees on handling of items received, stored, and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock; and related problems.
• Traces history of items to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies.
• Determines work procedures, prepares work schedules, and expedites workflow.
• Issues written and oral instructions.
• Ensures that proper safety procedures are followed.
• Maintains harmony among workers and resolves grievances.
• Position is full-time and on-site.

Supervisory Responsibilities

Directly supervises 20+ employees in the area of Operations. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.