Warehouse Operations Manager II

Jitsu; New York (NY); On-site; USD 72,000 - 84,000; Full time

Job summary

An established industry player is seeking a Warehouse Operations Manager II to lead a dynamic team in optimizing warehouse operations. This role involves ensuring safety and efficiency in the outbound and sortation processes while fostering a culture of continuous improvement. The ideal candidate will leverage their supervisory skills to manage a talented team, implement safety standards, and enhance inventory management. Join a forward-thinking company that is transforming urban logistics and offers a competitive salary package with opportunities for bonuses and equity. If you're passionate about logistics and team leadership, this is the perfect opportunity for you.

Qualifications

• 3-5 years experience in delivery, transportation, warehousing, or logistics.
• Strong leadership and communication skills required.

Responsibilities

• Manage outbound processes and ensure packages are dispatched daily.
• Train and mentor a team of hourly leads and associates.

Skills

Supervisory Skills

Communication Skills

Organizational Skills

Problem Solving

Inventory Management

Education

High School Diploma

Tools

Google Drive

Slack

Job description

Join to apply for the Warehouse Operations Manager II role at Jitsu.

About Jitsu
Jitsu is an expedited urban last-mile delivery service, providing customers with a superior same and next day delivery experience. Jitsu leverages purpose-built modern technology and a gig driver fleet to drive transformative outcomes that catalyze customers’ brand growth. Logistics teams can now provide a differentiated delivery experience at a competitive cost, overcoming the limitations of legacy delivery providers. Jitsu operates in major U.S. metro urban areas across the U.S., enabling high-volume shippers to consistently cater to the rising needs and expectations of their customers.

About The Role
Under the supervision of the Senior Operations Manager, this position is responsible for managing a team of hourly leads and associates in performing the outbound and sortation processes and managing the Jitsu warehouse facility per company Safety, Quality, and Cost standards.

Primary Responsibilities

1. Safety

• Collaborate with the Senior Operations Manager to design and implement safety standards and procedures. Ensure PPE availability for all personnel.
• Train and enforce safety standards among hourly personnel.

Outbound

• Manage outbound processes to ensure packages are dispatched daily according to schedule. Achieve safety, quality, and cost metrics, and lead continuous improvement initiatives.

Sortation

• Oversee the sortation process for accuracy and efficiency, meeting safety, quality, and cost goals.

Team Management

• Train, lead, and mentor a team of hourly leads and associates. Collaborate on hiring, training, and increasing qualified warehouse personnel.
• Develop and manage work procedures, schedules, and certifications.

Problem Solving

• Investigate and resolve operational issues during shifts, coordinating with other departments as needed.

Supply Management

• Implement inventory management to ensure sufficient supplies, prevent stock-outs, and reduce costs. Submit bi-weekly supply orders.

Qualifications

• High school diploma or equivalent.
• 3-5 years related experience in delivery, transportation, warehousing, or logistics.
• Strong supervisory and leadership skills.
• Excellent communication, organizational, and problem-solving skills.
• Proficiency with Google Drive, Slack, and related software.
• OSHA Forklift Operator certification is a plus.

Physical Requirements

• Stand, walk, sit, work on a computer, and perform physical tasks including lifting up to 60 pounds.

Hours

Willingness to work flexible hours, including nights, holidays, and weekends.

Travel

Approximately 10% within the metropolitan area.

Compensation

Base salary range: $72,000 - $84,000 USD/year, plus potential bonuses and equity.