Warehouse Operations Manager

ZipRecruiter; Ridgefield (CT); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a highly capable Warehouse Manager to lead the operations of an e-commerce fulfillment center. This role demands a self-sufficient individual who can manage warehouse activities independently while collaborating with a remote leadership team. Responsibilities include overseeing daily operations, ensuring compliance with safety protocols, and optimizing warehouse processes. If you have a strong background in warehouse management and e-commerce fulfillment, this is an exciting opportunity to make a significant impact in a dynamic environment.

Qualifications

• 5+ years of warehouse management experience required.
• Strong knowledge of warehouse safety standards and procedures.

Responsibilities

• Oversee daily warehouse operations including receiving, storage, and shipping.
• Ensure compliance with carrier and retailer shipping requirements.

Skills

Warehouse Management

E-commerce Fulfillment

OSHA Compliance

Team Leadership

Problem Solving

Communication Skills

Tools

Warehouse Management Systems (WMS)

Logiwa

Job description

Job DescriptionJob Description

About the Role:

We are looking for a highly capable and self-sufficient Warehouse Manager to oversee day-to-day operations of our e-commerce fulfillment center in Ridgefield, NJ. This individual will serve as the on-site leader, managing the warehouse independently while collaborating with a remote leadership team across time zones.

Key Responsibilities:

• Oversee all aspects of daily warehouse operations, including receiving, storage, order picking, packing, and outbound shipments

• Ensure timely and accurate fulfillment of e-commerce orders and B2B retailer shipments

• Review, understand, and implement retailer routing guides (Target, Nordstrom, Macy’s, etc.)

• Enforce OSHA compliance and internal safety protocols to maintain a safe, clean, and well-organized warehouse

• Hire, train, and manage warehouse staff as needed

• Monitor KPIs such as same-day shipping rate, order accuracy, dock-to-stock time, and labor efficiency

• Partner with remote operations leadership to continuously improve processes

• Manage warehouse layout optimization and slotting

• Ensure compliance with carrier and retailer shipping requirements

• Coordinate with customer service and account teams to resolve issues quickly

Requirements:

• 5+ years of warehouse management experience

• Strong working knowledge of warehouse safety standards and procedures

• Deep experience with e-commerce fulfillment workflows and systems

• Demonstrated success working independently with limited supervision

• Strong knowledge of retailer compliance requirements and routing guides

• Familiarity with warehouse management systems (WMS), scan-based workflows, and basic analytics

• Ability to lead teams, solve problems on the fly, and enforce process discipline

• Excellent written and verbal communication

Nice to Have:

• Experience with Logiwa or similar WMS

• Familiarity with small parcel, LTL, and FTL shipping

• Background in shipping regulated or high-value goods (e.g., fragrances, jewelry)