Warehouse Operations Manager

Logistics Plus Inc; Litchfield Park (AZ); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Warehouse Operations Manager to lead the daily operations of its Phoenix warehouse. This role involves supervising staff, ensuring compliance with safety standards, and optimizing warehouse efficiency. The ideal candidate will have a strong background in warehouse management, excellent communication skills, and the ability to thrive in a fast-paced environment. Join a dynamic team where your contributions will directly impact operational success and customer satisfaction. If you are passionate about logistics and ready to take on a leadership role, this opportunity is perfect for you.

Qualifications

• 3+ years of supervisory experience in a warehouse environment is essential.
• Knowledge of OSHA, DOT, HAZMAT, and FDA regulations is required.

Responsibilities

• Oversee daily workflow of warehouse staff and ensure compliance with SOPs.
• Develop shipping and receiving schedules for effective operations.
• Interact with customers and maintain professional relationships.

Skills

Microsoft Office

Warehouse Equipment Knowledge

OSHA Regulations

DOT Regulations

HAZMAT Regulations

FDA Regulations

Performance Metrics Development

Team Building

Report Writing

Bilingual English/Spanish

Education

High School Diploma

3+ Years Supervisory Experience

Forklift Experience

Tools

Warehouse Management Systems

CargoWise

Job description

Job Details

Job Location: Phoenix 2 - Litchfield Park, AZ

Salary Range: Undisclosed

Job Category: Warehouse

Description

Job Summary:

We are looking for an experienced, highly motivated, hands-on Warehouse Operations Manager for our Phoenix warehouse. The Warehouse Operations Manager is responsible for the efficient day-to-day operation of the Warehouse.

Supervisory Responsibilities:

• Coordinates and oversees the day-to-day workflow of warehouse staff.

Duties/Responsibilities:

• Ensures the safe, clean, and efficient operation of the warehouse to meet service standards.
• Ensures proper labor coverage for daily workload.
• Develops and ensures compliance with both internal and external SOPs.
• Develops and implements shipping and receiving work schedules and assignments to assure effective and efficient operations.
• Makes recommendations to the Warehouse, Facility or Branch Manager on programs to improve warehouse operations.
• Interacts with customers daily and attends regular customer meetings.
• Directs the operations of the warehouse personnel to achieve prescribed objectives.
• Develops and implements daily plan for allocating equipment to jobs.
• Maintains a professional and courteous relationship with customers and ensures that all personnel do the same.
• Supervises all inbound and outbound shipments to ensure they are carried out accurately and in a timely manner.

Qualifications

Required Skills/Abilities:

• Working knowledge of Microsoft Office applications.
• Working knowledge of warehouse / mechanical equipment.
• Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary.
• Ability to work in a fast-paced environment.
• Ability to handle changing priorities and use sound judgment in stressful situations.
• Experience with developing and implementing performance metrics and process improvement.
• Excellent talent management and team building skills.
• Experience with writing reports, business correspondence and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Excellent verbal, non-verbal, and written communication skills.
• Excellent customer service skills, specifically with external clients.
• Bilingual English/Spanish is preferred, not essential.
• Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.

Education and Experience:

• High school diploma or equivalent required.
• 3+ years of hands-on supervisory experience in a multi-client, 3PL warehouse, fulfillment and distribution facility.
• Forklift experience required, with experience handling oversized pallets preferred.
• Experience with Warehouse Management Systems (CargoWise preferred).

Physical Requirements:

• Must be able to stand/walk for up to 10-12 hours.
• Lift and move totes up to 50 pounds.
• Walking in the warehouse and around area with great frequency.
• Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and able to access all areas of building without limitations.
• Regular bending, lifting, stretching, and reaching both below the waist and above the head.