Warehouse Operations Lead

NFI Industries; Tobyhanna Township (PA); On-site; USD 42,000 - 64,000; Full time

Job summary

NFI Industries is seeking a Warehouse Operations Lead to coordinate and supervise daily warehouse activities. You will direct work assignments, support material handling and forklift operations, and drive safety, quality, and efficiency across the team.

Responsibilities include collaborating with shift leadership, optimizing receiving/put away/picking/loading, training staff, and maintaining inventory accuracy. Strong organizational and communication skills are essential.

Qualifications

• High School diploma or GED required.
• Experience in a fast-paced warehouse environment.
• Experience with Warehouse Management System (WMS).
• Proficient with Microsoft Office (Word, Excel, PowerPoint).
• Ability to handle changing priorities and stay calm under stress.
• Strong attention to detail and organizational skills.
• Excellent customer service skills.
• Strong time management and self-motivation.

Responsibilities

• Work closely with shift leadership to reach goals.
• Oversee and coordinate receiving, put away, picking, and loading.
• Direct work assignments to employees.
• Provide daily hands-on Material Handling and forklift support.
• Ensure safety, quality, and productivity goals.
• Suggest process improvements to supervisor.
• Communicate professionally with internal and external partners.
• Identify problems and help find solutions.
• Ensure safe operation of material handling equipment.
• Train employees on SOPs and WIs.
• Keep warehouse clean, organize inventory, labels, staging orders.
• Ensure product is stored safely and correctly.
• Assist in warehouse security.
• Additional duties as assigned.

Skills

Attention to detail

Time management

Organizational skills

Customer service

Adaptability

Education

High School diploma or GED

Tools

WMS

MS Office

Job description

Overview

The Warehouse Operations Lead has general responsibility to assist in coordinating and supervising all warehouse activities on a daily basis. Under the direction of the Operations Supervisor, this position is responsible for directing work assignments in a manner consistent with company service and cost objectives.

Responsibilities

• Work closely with shift leadership to accomplish shift goals


• Oversees and coordinates warehouse processes such as receiving, put away, picking, and loading of products.


• Directs work assignments to employees


• Provide daily hands‑on support in Material Handling and Forklift responsibilities


• Drives compliance with safety, quality, and productivity goals in support of warehouse leadership team objectives


• Brainstorms and suggests new ideas on how to improve processes to supervisor


• Communicates professionally, both orally and written, to internal and external partners


• Communicate problems, concerns, and ideas to management; assists in finding solutions to problem areas.


• Ensures efficient and safe operation of all material handling equipment


• Trains new and current employees on operational SOPs and WIs


• Ensures the warehouse is clean and orderly; including but not limited to organizing and rotating inventory, maintaining product labels, sweeping warehouse, and assist in staging orders for delivery


• Ensure product is stored safely and in the proper place.


• Assists in maintaining the security of the warehouse


• Additional duties as assigned by the warehouse supervisor or manager.

Qualifications

• High School diploma or GED required


• Experience in a fast‑paced warehouse environment.


• Experience with Warehouse Management System


• Computer applications using Microsoft Office (Word, Excel PowerPoint).


• Ability to handle changing priorities and use good judgment in stressful situations.


• Good visual acuity to inspect shipments.


• Ability to input data on the computer to create a daily inventory report.


• Accuracy in recordkeeping and in sorting, checking, counting, and verifying items received.


• Strong time management, organizational, planning and self‑motivation skills.


• MHE experience or desire to learn MHE.


• Must have attention to detail


• Must have excellent customer service skills


• Attention to detail

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

LA County Applicants

The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.

Profit Center

PC-393